ITSM Software for Charities

HaloITSM is trusted by charities across the globe to improve service delivery.

Focus on what matters most

Deliver a modern IT experience whilst minimising overheads.

By offering an intuitive platform, with fully web based configuration and built-in best practice, HaloITSM delivers a feature rich solution with low Total Cost of Ownership.

You're in good company

See our customer success stories and learn how HaloITSM transforms IT service delivery for charities.

Ambitious about Autism
Transform their employee and customer experience with HaloITSM
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RSPB
RSPB work with HaloITSM to Streamline their Processes
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Out of the box best practice

HaloITSM’s out of the box processes make it easy to follow best practice from day one. Take advantage of mature processes used by charities across the globe.

A self-service portal that your users will love

Let your users find and request the exact services they need – from the portal. Because with HaloITSM you can fulfil requests easily, automatically, and with no errors.

Take control of your configuration

HaloITSM is designed to allow you to easily mange your configuration, reducing the Total Cost of Ownership and allowing you to update your workflows whenever you need to.

A solution that you can grow with

HaloITSM is designed to let you grow with the system. All modules are included as standard, therefore if you wish to take a phased approach to utilising modules, you won’t be charged extra at a later date.

You're in good company

100,000+ people, from 75+ countries, trust HaloITSM to deliver their IT Service Desk:

Want to see HaloITSM in action?

Book 30 minutes with a member of our team to find out how we can help you.