The Spiceworks Alternative

With HaloITSM, experience a modern and intuitive ITSM platform that is all-inclusive and aligned to your needs.

Reasons to choose HaloITSM over Spiceworks

Move away from a solution that is stunting your growth, and experience a more modern and intuitive ITSM tool that is cost effective and aligned to your needs with HaloITSM. As an all-inclusive ITSM tool, take advantage of all HaloITSM’s features as well as the wide range of integrations available, at no extra cost.

Increase the satisfaction of your service delivery professionals by following in the footsteps of over 100,000 people from 50+ countries, including Siemens, Sony Music and the NHS, and implement HaloITSM as your IT Service Management solution.

HaloITSM vs Spiceworks- What does Gartner Peer Insights say?

Accurate as of December 2024

For enterprises that need an ITIL-compliant service desk, HaloITSM delivers every required feature and adds additional user contact channels, a good list of integrations, and a competitive price. Overall, it’s a deserving recipient of our Editors’ Choice award.

Take control of your configuration

HaloITSM is designed to allow you to easily mange your configuration, reducing the Total Cost of Ownership and allowing you to update your workflows whenever you need to.

A solution that you can grow with

HaloITSM is designed to let you grow with the system. All modules are included as standard, therefore if you wish to take a phased approach to utilising modules, you won’t be charged extra at a later date.

ServiceNow Migration Case Studies

“The good thing with Halo is how the tool can be customized to suit our requirements specific to SKY’s business environments. This is a much better state to be in rather than the tool asking the business to adapt to make it work”

Vamsi Dharanikota – Service Delivery Manager @ Sky

Sky TV
Gained greater control over their service by migrating from ServiceNow.
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Liberty House Group
Achieved autonomy and improved their service by migrating from ServiceNow.
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Out of the box best practice

HaloITSM’s out of the box processes make it easy to follow best practice from day one. Take advantage of mature processes used by enterprises worldwide.

A self-service portal that your users will love

Let your users find and request the exact services they need – from the portal. With HaloITSM, you can fulfil requests easily, automatically, and with no errors.

You're in good company

100,000+ people, from 75+ countries, trust HaloITSM to deliver their IT Service Desk:

Let us show you why HaloITSM is the Spiceworks alternative.