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The Cherwell Alternative

With HaloITSM, experience an all-inclusive ITSM platform aligned to your needs for a fraction of the cost.

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Reasons to choose HaloITSM over Cherwell

HaloITSM is a cost effective ITSM Solution designed for enterprises, and trusted by the likes of the FTSE 100 and Global 500 companies. With HaloITSM, experience a more modern and intuitive ITSM tool aligned to your needs. Enjoy a faster interface, as well as increased autonomy when it comes to configuration, and 24/7 support, should you require assistance of any kind.

Increase the satisfaction of your service delivery professionals by following in the footsteps of over 100,000 people from 50+ countries, including Siemens, Sony Music and the NHS, and implement HaloITSM as your IT Service Management solution.

Modern & Intuitive UI

Move away from an old and clunky system. HaloITSM is easier to use and requires little to no consultancy to get up and running.

Future-proof

Free your mind from the troubles that come with the Ivanti acquisiton. Experience ITSM software from a transparent vendor and stay up to date with our publicly available roadmap.

Responsive Support Team

With in-house support, enjoy a more responsive support system to put your mind at ease.

Highly Configurable with Low Effort

Configure HaloITSM according to your needs in just a few clicks.

Lower Costs

Reduce your costs by up to 4 times with HaloITSM’s all-inclusive software with no minimum starting licenses or costs.

For enterprises that need an ITIL-compliant service desk, HaloITSM delivers every required feature and adds additional user contact channels, a good list of integrations, and a competitive price. Overall, it’s a deserving recipient of our Editors’ Choice award.

Take control of your configuration

HaloITSM is designed to allow you to easily mange your configuration, reducing the Total Cost of Ownership and allowing you to update your workflows whenever you need to.

A solution that you can grow with

HaloITSM, the Cherwell alternative, is designed to let you grow with the system. All modules are included as standard, therefore if you wish to take a phased approach to utilising modules, you won’t be charged extra at a later date.

What do our clients say?

“HaloITSM is modern, easy to use, brilliantly versatile, and allows a huge amount of automation. ”

Jamie Swift – IT Infrastructure Manager @ Suzuki

“I can not recommend this product highly enough – so much so that I have now implemented this in two different organisations.”

Mark Render – Head of Digital Systems @ ACH Group

Out of the box best practice

HaloITSM’s out of the box processes make it easy to follow best practice from day one. Take advantage of mature processes used by enterprises worldwide.

A self-service portal that your users will love

Let your users find and request the exact services they need – from the portal. With HaloITSM, the Cherwell alternative, you can fulfil requests easily, automatically, and with no errors.

You're in good company

100,000+ people, from 75+ countries, trust HaloITSM to deliver their IT Service Desk:

See our Customer Success Stories

Let us show you why HaloITSM is the Cherwell alternative.

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