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The Jira Service Management Alternative

With HaloITSM, experience an all-inclusive ITSM platform that is aligned to your needs and intuitive to use.

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Reasons to choose HaloITSM over Jira Service Management

HaloITSM is a cost effective ITSM Solution designed for enterprises, and trusted by the likes of the FTSE 100. Move away from a solution that is difficult to configure, and experience a more modern and intuitive ITSM tool aligned to your needs with HaloITSM. Furthermore, take advantage of all the available features including a wide range of integrations available at no extra cost.

Increase the satisfaction of your service delivery professionals by following in the footsteps of over 100,000 people from 50+ countries, including Siemens, Sony Music and the NHS, and implement HaloITSM as your IT Service Management solution.

HaloITSM vs ServiceNow – What does Gartner Peer Insights say?

Accurate as of December 2024

For enterprises that need an ITIL-compliant service desk, HaloITSM delivers every required feature and adds additional user contact channels, a good list of integrations, and a competitive price. Overall, it’s a deserving recipient of our Editors’ Choice award.

Take control of your configuration

HaloITSM is designed to allow you to easily manage your configuration, reducing the Total Cost of Ownership and allowing you to update your workflows whenever you need to. As part of our list of integrations, HaloITSM has a comprehensive integration with Jira. So, if your development/devops teams require further use of Jira, they can use a best of breed ITSM solution in HaloITSM, alongside your existing Jira devops solution.

A solution that you can grow with

HaloITSM, the Jira Service Management alternative, is designed to let you grow with the system. All modules are included as standard, therefore if you wish to take a phased approach to utilising modules, you won’t be charged extra at a later date.

Out of the box best practice

HaloITSM’s out of the box processes make it easy to follow best practice from day one. Take advantage of mature processes used by enterprises worldwide.

A self-service portal that your users will love

Let your users find and request the exact services they need – from the portal. With HaloITSM, the Jira Service Management alternative, you can fulfil requests easily, automatically, and with no errors.

You're in good company

100,000+ people, from 75+ countries, trust HaloITSM to deliver their IT Service Desk:

See our Customer Success Stories

Let us show you why HaloITSM is the Jira Service Management Alternative.

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