NOW is the time to...

When others move, it's time to follow...

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“We have achieved a 60% reduction in overall platform costs, with fully transparent licensing and no hidden fees or pricing. Our previous ESM solution was costly, lacked scalability, and led to inefficiencies and service challenges. Unlocking additional features often required significant extra costs and external support. Halo is an intuitive, customizable platform with powerful automation and integration features. Its broad functionality and configuration options provide a lot of flexibility to create advanced solutions.

From ServiceNow to HaloITSM: How inlumi gained efficiency and flexibility, all whilst reducing running costs.

Inlumi wanted to offer their clients new integration possibilities and to start looking at AI capabilities, which were either too difficult to implement or came with a hefty price tag.

Faster value. Predictable costs. A platform built for modern enterprise.

Halo enables organizations to deploy and adapt quickly, without the drawn-out timelines or heavy resource demands. Our streamlined implementations and low-maintenance architecture ensure you see results fast, with less overhead.

Through our all-inclusive licensing model, you gain total cost predictability – no surprise add-ons, no hidden fees, access to all new features at no extra cost. And as a privately-owned company, we’re focused on long-term value over short-term gains, giving us the freedom to prioritize customer success over shareholder returns.

It’s everything you need and nothing you don’t – to move faster, scale smarter, and stay in control.

Product Capabilities

4.7 / 5

4.1 / 5

Evaluation & Contracting

4.7 / 5

4.1 / 5

Integration & Deployment

4.6 / 5

4.2 / 5

Service & Support

4.6 / 5

4.3 / 5

Recommended by

91%

78%

*Accurate as of May 2025

10+ Years.

We're in it for the long haul.

They’ve tried to buy us – and our answer is always the same. Since 13th of June 2023, we’ve been adding to our contracts that we will not be involved in any mergers, acquisitions, or private equity deals for a rolling 10-year period.

Unused allowances?

Now free on us.

Halo will now credit you back any unused license fees, consultancy hours and support usage at your renewal. You will only be charged for what you actually use – because that’s fair.

The HALO Difference

Faster results, less overhead.

Halo delivers rapid time to value by streamlining implementation and accelerating continuous improvement cycles after deployment.

Our modern architecture eliminates the delays and complexities that often plague enterprise solutions. Whether you’re launching the platform or introducing new capabilities, you’ll see results fast, without heavy reliance on external consultants. Continuous improvement becomes part of your operational rhythm, not a disruptive event.

With Halo, value is delivered early and often, helping teams adapt and innovate at pace.

Maximize value, minimize wastage.

Halo’s licensing model is built to eliminate waste and unlock full platform potential.

We support concurrent licensing, allowing flexible, role-based access across teams. Approval users, stakeholders, integrations, and orchestration transactions are all included at no extra cost, ensuring your process automations and cross-functional engagement scale freely. There are no hidden charges, restrictive usage tiers, or unexpected fees.

By removing these traditional license traps, Halo empowers organizations to optimize usage, extend functionality where it matters most, and keep overall costs fully aligned with business value.

Simplify adoption, scale consistently.

Halo combines low-code simplicity with enterprise-grade extensibility.

Built on an API-centric architecture, it’s easy to configure and integrate while remaining highly customizable to suit complex needs. Users can adapt workflows, build automations, and design tailored experiences without requiring a developer’s skillset. For advanced use cases, the platform allows to extend capabilities while preserving full upgradeability – no brittle customizations or forked codebases.

This balance of ease and power means teams can innovate confidently, respond to change quickly, and continuously improve without creating technical debt.

Customer-friendly, built to succeed.

Halo is built for long-term success in a fast-moving world.

As a privately-owned company, we answer only to our customers, giving us the freedom to prioritize innovation and customer outcomes over short-term profits. We invest heavily in R&D, with a strong focus on emerging technology and meaningful features that solve real problems.

Our roadmap is guided by direct customer feedback and evolving industry demands. With Halo, you gain a future-ready platform designed to adapt, evolve, and grow with your business.

One platform. One license. Always.

Halo offers a truly all-inclusive licensing model, designed for transparency, predictability, and full platform access.

All license types include all current and future features, integrations, modules, and updates – no add-ons, bolt-ons, or fine print. You can scale users, automate processes, and integrate systems without cost complexity creeping in. This approach eliminates budget uncertainty and simplifies procurement, enabling organizations to focus on outcomes instead of usage limits or escalating fees.

With Halo, you always know what you’re getting, and it’s everything your Service Management needs to become best-in-class.

Time to Value

Faster results, less overhead.

Halo delivers rapid time to value by streamlining implementation and accelerating continuous improvement cycles after deployment.

Our modern architecture eliminates the delays and complexities that often plague enterprise solutions. Whether you’re launching the platform or introducing new capabilities, you’ll see results fast, without heavy reliance on external consultants. Continuous improvement becomes part of your operational rhythm, not a disruptive event.

With Halo, value is delivered early and often, helping teams adapt and innovate at pace.

Maximize value, minimize wastage.

Halo’s licensing model is built to eliminate waste and unlock full platform potential.

We support concurrent licensing, allowing flexible, role-based access across teams. Approval users, stakeholders, integrations, and orchestration transactions are all included at no extra cost, ensuring your process automations and cross-functional engagement scale freely. There are no hidden charges, restrictive usage tiers, or unexpected fees.

By removing these traditional license traps, Halo empowers organizations to optimize usage, extend functionality where it matters most, and keep overall costs fully aligned with business value.

Simplify adoption, scale consistently.

Halo combines low-code simplicity with enterprise-grade extensibility.

Built on an API-centric architecture, it’s easy to configure and integrate while remaining highly customizable to suit complex needs. Users can adapt workflows, build automations, and design tailored experiences without requiring a developer’s skillset. For advanced use cases, the platform allows to extend capabilities while preserving full upgradeability – no brittle customizations or forked codebases.

This balance of ease and power means teams can innovate confidently, respond to change quickly, and continuously improve without creating technical debt.

Customer-friendly, built to succeed.

Halo is built for long-term success in a fast-moving world.

As a privately-owned company, we answer only to our customers, giving us the freedom to prioritize innovation and customer outcomes over short-term profits. We invest heavily in R&D, with a strong focus on emerging technology and meaningful features that solve real problems.

Our roadmap is guided by direct customer feedback and evolving industry demands. With Halo, you gain a future-ready platform designed to adapt, evolve, and grow with your business.

One platform. One license. Always.

Halo offers a truly all-inclusive licensing model, designed for transparency, predictability, and full platform access.

All license types include all current and future features, integrations, modules, and updates – no add-ons, bolt-ons, or fine print. You can scale users, automate processes, and integrate systems without cost complexity creeping in. This approach eliminates budget uncertainty and simplifies procurement, enabling organizations to focus on outcomes instead of usage limits or escalating fees.

With Halo, you always know what you’re getting, and it’s everything your Service Management needs to become best-in-class.

We can’t wait to show you why we are truly a company like no other.