The ServiceNow Alternative

With HaloITSM, experience an all-inclusive ITSM platform aligned to your needs for a fraction of the cost.

Reasons to choose HaloITSM over ServiceNow

When selecting an IT Service Management (ITSM) tool, many organisations overextend. Why pay up to 5x more for a solution that offers the same core functionality as HaloITSM? HaloITSM, the ServiceNow alternative, is a cost effective ITSM Solution designed for enterprises, and trusted by the likes of the FTSE 100 and Global 500 companies.

With HaloITSM’s modern and intuitive interface, not only will you reduce overhead administrative costs but also increase the satisfaction of your service delivery professionals. Follow in the footsteps of over 100,000 people from 50+ countries, including Siemens, Sony Music and the NHS, and implement HaloITSM as your IT Service Management solution.

Modern & Intuitive UI

Move to a modern and intuitive system. HaloITSM is a fast and easy to use solution, which requires minimal effort to get up and running.

Future-proof

Experience an ITSM Solution that you can grow with and remain at ease when it comes to upgrades and testing with HaloITSM.

Responsive Support Team

With in-house support, enjoy a responsive support system to put your mind at ease.

Faster Implementation

Experience an implementation process aligned to your needs.

Lower Costs

Experience the same core functionality and reduce your costs by up to 5 times with HaloITSM’s all-inclusive software, with no minimum starting licenses or costs.

HaloITSM vs ServiceNow – What does Gartner Peer Insights say?

Accurate as of December 2024

For enterprises that need an ITIL-compliant service desk, HaloITSM delivers every required feature and adds additional user contact channels, a good list of integrations, and a competitive price. Overall, it’s a deserving recipient of our Editors’ Choice award.

Take control of your configuration

HaloITSM is designed to allow you to easily mange your configuration, reducing the Total Cost of Ownership and allowing you to update your workflows whenever you need to.

A solution that you can grow with


HaloITSM, the ServiceNow alternative, is designed to let you grow with the system. All modules are included as standard, therefore if you wish to take a phased approach to utilising modules, you won’t be charged extra at a later date.

ServiceNow Migration Case Studies

“The good thing with Halo is how the tool can be customized to suit our requirements specific to SKY’s business environments. This is a much better state to be in rather than the tool asking the business to adapt to make it work”

Vamsi Dharanikota – Service Delivery Manager @ Sky

Sky TV
Gained greater control over their service by migrating from ServiceNow.
Read More >
Liberty House Group
Achieved autonomy and improved their service by migrating from ServiceNow.
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Out of the box best practice

HaloITSM’s out of the box processes make it easy to follow best practice from day one. Take advantage of mature processes used by enterprises worldwide.

A self-service portal that your users will love

Let your users find and request the exact services they need – from the portal. With HaloITSM, the ServiceNow alternative, you can fulfil requests easily, automatically, and with no errors.

You're in good company

100,000+ people, from 75+ countries, trust HaloITSM to deliver their IT Service Desk:

Let us show you why HaloITSM is the ServiceNow alternative.