Email Start Tag being Auto-Filled with your email address (Keeper Browser Extension)
In this guide we will cover: – How to resolve email Start Tag being Auto-Filled with your email address when using the Keeper browser extension When using the Keeper browser extension your email start tag may be overridden due to it being auto-filled by the browser extension Keeper. This behaviour is produced by the Keeper […]
Acronis Integration
Acronis have provided the following PDF for the configuration of this integration. For any questions, please direct these to Acronis support. Acronis Documentation
AuthRocket Integration
In this guide we will cover: – What is the AuthRocket Integration?– Enabling the AuthRocket Module – Connecting to AuthRocket – Using the Runbook What is the AuthRocket Integration? The AuthRocket integration can be used to import users from AuthRocket into Halo using a scheduled runbook. Enabling the AuthRocket Module In Configuration > Integrations > […]
SyncroMSP Integration
In this Guide we will cover: – What is the SyncroMSP Integration? – Connecting the Integration – Importing Customers from SyncroMSP – Importing Assets from SyncroMSP – Automatically sync changes made to customers/assets – Alerting What is the SyncroMSP Integration? The SyncroMSP integration allows you to import customer and asset data from SyncroMSP into Halo. […]
Using HaloDBLookupService to run custom integration methods on internally facing APIs
In version 2.184+ there is a new connection option for Custom Integrations to connect to internally facing APIs: This connection method allows you to host a proxy application called "HaloDBLookupService" on your own network which can access your internally facing APIs. The Halo API then connects to this Service using requests signed by a common […]
ISL Online Integration
In this guide we will cover: – What is the ISL Online Integration? – Enabling the Module – Connecting to ISL Online – Attended Access Matching – Opening an Asset in ISL Online Admin Guides: General Settings (Remote Support) What is the ISL Online Integration? The ISL Online integration allows remote access to devices when […]
Snipe-IT Integration
In this guide we will cover: – What is the Snipe-IT Integration?– Enabling the Snipe-IT Module – Connecting to Snipe-IT – Customer Import – Asset Import – Enabling Syncing What is the Snipe-IT Integration? Snipe-IT can be integrated with Halo to import and manage assets. Enabling the Snipe-IT Module In Configuration > Integrations > Asset […]
Example of how to implement Request Signing for Integration Runbook Authentication
This article gives example code for how to implement http request signing for the "Validate Signature using Secret Key" authentication method in Integration Runbooks. This involves your application and Halo sharing a "Secret Key". Your application will sign all requests that are sent to the runbook start URL using this secret key. Halo will verify […]
PandaDocs Integration
In this guide we will cover: – What is the PandaDocs Integration? – Connecting to PandaDocs – Setup for creating Documents using a chosen template – Setup for Creating Documents from an Uploaded file What is the PandaDocs Integration? The PandaDocs integration allows you to create documents in PandaDocs from your Halo instance. The document […]
Automated Statement of Work Generation and AI Project task Creation
In this guide we will cover: – How to automate SoW creation – How to create project tasks based on your SoW using AI The statement of work against your opportunity tickets can be generated automatically based on the services you are quoting the customer for. When quoting customers for products that each have their […]