GitHub Integration
In this guide we will cover: – Configuring GitHub Configuring GitHub The GitHub integration is essentially a webhook set up in GitHub which adds links to commits from the Change Information tab which have the body of the commit equal to the ticket ID. What that means, is whenever the integration runs, it performs an […]
Google Analytics in the Self-Service Portal
In this guide we will cover: – Setting up Google Analytics Setting up Google Analytics Google Analytics can be connected to your Halo Self Service portal, allowing you to track the traffic and user behaviour on the portal. To set this up you will first need to obtain the measurement ID of your Google Analytics […]
Shopify Integration
In this guide we will cover: – Generating a Shopify Access Token – Connecting Shopify in Halo The Shopify integration will allow you to import your Shopify Customers as Contacts or Customers in Halo. You can also import their Orders for contextual information on Tickets related to that Contact. Go to your Shopify admin centre […]
ScalePad Integration
ScalePad Documentation.
Azure Key Vault Integration
In this guide we will cover: – Create tickets in Halo when keys, secrets, and certificates have new versions, nearing expiry, or have expired – Store Passwords using Azure Key Vault (v2.196+) The Azure Key Vault integration allows you to use Azure Key Vault in combination with Azure Event Grid to create tickets in Halo […]
DataImporter (Data Importer) for Custom Tables via CSV
In this guide we will cover: – Custom Table Configuration – Custom Field Configuration Download link for importer – https://s3.eu-west-2.amazonaws.com/s3.nethelpdesk.com/ftp/dataImporter.zip This executable needs to have a SQL connection for read/write to the Halo database so is only possible when you have direct database access. When it is run it will look at all of your […]
Halo Integrator
Overview The Halo Integrator is a separate application that executes scheduled integration imports. As new integrations are developed for the Halo Web Application, they become available in the Halo Integrator. Halo provides hosting for hosted customers only. The Halo Integrator Module Access the Halo Integrator module via Configuration > Integrations > Halo Integrator. Here you […]
