Integrations
Start a Trial
Book Demo
Book Demo
Start Trial

CRM for Travel and Hospitality

Reduce overheads and increase your global customer’s happiness in the only all-inclusive CRM tool, supported by true customer service experts.

Schedule a demo

You're in good company

Join the others in the travel and hospitality sector below in using Halo software. Use HaloCRM to reduce overheads, whilst delivering a modern and intuitive customer journey for your globe-trotting customers. With the 21st century bringing new challenges around security and an increasingly mobile world, let HaloCRM’s ISO 27001-accredited omnichannel web-app help your business achieve greater efficiency and skyrocket customer satisfaction.

Anywhere, anytime, you’ve got it covered

As we all know, traveling is a twenty-four-hour business – travellers need to be able to reach agents around the clock from a wide variety of channels. This is why HaloCRM allows you to integrate all of your communication channels into the platform with ease, and seamlessly transition customer conversations between timezones or shifts.

Intelligent self-service where customers need it

Keep knowledge at your customer’s fingertips using HaloCRM’s knowledge base and FAQs functionality. Signpost help for customers on your own white-labelled self-service forum, or leave our MatchBot to do the work and suggest articles to your customers organically.

Scale with confidence and no hidden fees

HaloCRM has been designed to let you grow with the system. We understand that requirements are ever-changing, particularly in the travel and hospitality sector, as the world becomes increasingly interconnected and customers demand more and more. This is why HaloCRM offers all modules as standard, so those who wish to take a phased approach to utilising new features and functions, won’t be charged extra at a later date.

Collaborate and communicate globally

The best customer service teams know when two heads are better than one. Whether bringing a conversation to your colleagues attention using our mentions feature, discussing a ticket in a collaboration tool like MS Teams or Slack, or even pushing a ticket to another team’s tool like HaloITSM, HaloCRM helps you boost productivity using teamwork.

Features designed with the travel industry in mind.

Loved by agents and guests alike, Halo software is so easy to deploy, learn and grow. But don’t just take our word for it…

Anywhere, anytime, any device

HaloCRM can be used on any modern browser, on any device. This makes the system perfect for an increasingly mobile workforce, as well as a customer base on the go. Whether you’re a customer service agent managing enquiries from home, or a customer with the travel bug, using our self-service forum from a hotel halfway across the world, HaloCRM will keep you connected.

Want to see more of HaloCRM?

Schedule a slot with our friendly team and see HaloCRM in action.

Schedule a Demo
Linkedin-in X-twitter Youtube
Features
Solutions
Compare
Resources
Get the latest HaloCRM updates
© 2024 HaloCRM. All Rights Reserved.