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CRM for Manufacturing

Reduce overheads and increase customer happiness in the only all-inclusive CRM tool, supported by true customer service experts.

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You're in good company

Join the manufacturing sector bodies below in using Halo software. HaloCRM reduces overheads, whilst delivering a modern and intuitive customer journey for your customers and employees alike. With the 21st century bringing new challenges around security and an increasingly mobile world, let HaloCRM’s ISO 27001-accredited omnichannel web-app help your organisation achieve greater efficiency and customer satisfaction.

Enterprise security as standard

Here at HaloCRM we understand the complexity and rigidity of the cybersecurity requirements the manufacturing sector faces. This is why the system is both Cyber Essentials and ISO 27001 accredited, to ensure our customers get the best in secure, modern, enterprise customer service tools.

Anywhere, anytime, you’ve got it covered

Customers need to be able to reach you around the clock from a variety of channels. This is why HaloCRM allows you to integrate all of your communication channels into the platform seamlessly, create AI ChatBots to carry on the conversation every hour of the day, and seamlessly transition patient conversations between timezones or shifts.

Scale with confidence and no hidden fees

HaloCRM has been designed to let you grow with the system. We understand that requirements are ever-changing, particularly in the manufacturing sector, as the demands of your customers grow. This is why HaloCRM offers all modules as standard, so those who wish to take a phased approach to utilising new features and functions, won’t be charged extra at a later date.

Keeping reporting simple

Having a data-led approach to making change within your organisation is crucial to success. Even more crucial, is being able to get the data you need quickly, simply and in an easy-to-understand format. With over 500 reports out-of-the-box on core metrics like enquiry turnaround time, HaloCRM gives you the tools your organisation needs to improve your customer’s experiences and satisfaction.

Features designed with the manufacturing sector in mind.

Loved by agents and customers alike, Halo software is so easy to deploy, learn and grow. But don’t just take our word for it…

Intelligent self-service

Keep knowledge at your customer’s fingertips using HaloCRM’s knowledge base and FAQs functionality. Signpost help for customers on your own white-labeled self-service forum, or leave our MatchBot to do the work and suggest articles to your customers organically.

Want to see more of HaloCRM?

Schedule a slot with our friendly team and see HaloCRM in action.

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