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CRM for Healthcare

Reduce overheads and increase patient happiness in the only all-inclusive CRM tool, supported by true customer service experts.

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You're in good company

Join the hospital and healthcare clients below in using Halo software. Reducing overheads, whilst delivering a modern and intuitive customer journey for your patients and service agents alike. With the 21st century bringing new challenges around security and an increasingly mobile world, let HaloCRM’s ISO 27001-accredited omnichannel web-app help your organisation achieve greater efficiency and customer satisfaction.

Enterprise security as standard

Here at HaloCRM we understand the complexity and rigidity of the cybersecurity requirements the healthcare sector faces. This is why the system is both Cyber Essentials and ISO 27001 accredited, to ensure our customers get the best in secure, modern, enterprise customer service tools.

Anywhere, anytime, you’ve got it covered

As we all know, healthcare is a twenty-four-hour business – patients need to be able to reach you around the clock from a variety of channels. This is why HaloCRM allows you to integrate all of your communication channels into the platform seamlessly, create AI ChatBots to carry on the conversation every hour of the day, and seamlessly transition patient conversations between timezones or shifts.

Scale with confidence and no hidden fees

HaloCRM has been designed to let you grow with the system. We understand that requirements are ever-changing, particularly in the healthcare sector, as the demands of your patients and customers grow. This is why HaloCRM offers all modules as standard, so those who wish to take a phased approach to utilising new features and functions, won’t be charged extra at a later date.

Keeping reporting simple

Having a data-led approach to making change within your organisation is crucial to success. Even more crucial, is being able to get the data you need quickly, simply and in an easy-to-understand format. With over 500 reports out-of-the-box on core metrics like enquiry turnaround time, HaloCRM gives you the tools your organisation needs to improve your patient’s experiences and satisfaction.

Features designed with the healthcare sector in mind.

Loved by agents and patients alike, Halo software is so easy to deploy, learn and grow. But don’t just take our word for it…

Collaborate, communicate, automate

The best customer facing teams know when two heads are better than one. Whether bringing a conversation to your colleagues attention using our mentions feature, discussing a ticket in a collaboration tool like MS Teams or Slack, or even pushing a ticket to another team’s tool like HaloITSM, HaloCRM helps you boost productivity using teamwork.

Want to see more of HaloCRM?

Schedule a slot with our friendly team and see HaloCRM in action.

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