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CRM for Retail

Dazzle your customers with effortless shopping experiences that keep them coming back for more, in the only all-inclusive CRM tool, supported by true customer service experts.

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You're in good company

Join the retailers below in using Halo software. Reducing overheads, whilst delivering a modern and intuitive customer journey that dazzles customers every time. Let HaloCRM’s omnichannel web-app help your business achieve greater efficiency and customer satisfaction, ensuring customers get the help they need, first time, everytime, no matter where or when they are.

Help for everyone, any time, any place

As we all know, shopping is no longer restricted to the physical world and daylight working hours – shoppers want to be able to reach retailers around the clock from a variety of channels. This is why HaloCRM allows you to integrate all of your communication channels into the platform seamlessly, and create AI ChatBots to carry on the conversation when your agents need to get some well-earned rest.

Intelligent self-service

Keep knowledge at your customer’s fingertips using HaloCRM’s knowledge base and FAQs functionality. Signpost help for customers on your own white-labeled self-service forum, or leave our MatchBot to do the work and suggest articles to your customers organically.

Scale with confidence and no hidden fees

HaloCRM has been designed to let you grow with the system. We understand that requirements are ever-changing, particularly in the dynamic world of retail, as the demands of your customers grow. This is why HaloCRM offers all modules as standard, so those who wish to take a phased approach to utilising new features and functions, won’t be charged extra at a later date.

Managing supplier relationships

Building and maintaining great relationships with your suppliers and vendors is crucial to retailer’s success. The HaloCRM supplier management feature is included as standard, allowing you to easily track and manage all of your supplier relationships in one centralised platform, and seamlessly bring them into the conversation whenever needed.

Features designed with the retail industry in mind.

Loved by agents and customers alike, Halo is so easy to deploy, learn and grow. But don’t just take our word for it…

Keeping reporting simple

Having a data-led approach to making change within your business is crucial to success. Even more crucial, is being able to get the data you need quickly, simply and in an easy-to-understand format. With over 500 reports out-of-the-box on core metrics like enquiry turnaround time, HaloCRM gives you the tools your team needs to improve your customer buying experiences and overall satisfaction.

Want to see more of HaloCRM?

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