Active Directory Integration (LDAP)
In this guide we will cover: – Adding a New Connection – Fields – Child Domains Halo allows you to configure, import from, and sync with an LDAP directory (such as Active Directory). This is mainly used to easily keep your user and/or agent list up to date with the users in Active Directory. Adding […]
Google Workspace Integration
In this guide we will cover: – What is the Google Workspace Integration? – Configuring Google Workspace – Site/Agent Mappings – Advanced Mappings – New User Onboarding Ticket Creation – Licence Management – Importing Agents and Users – Asset Imports – Additional setup needed to import customer and subscription data – Halo Integrator – Google […]
Azure Deltas
In this guide we will cover: – What is an Azure Delta? – What are the benefits of using Azure Deltas? – How does enabling Azure Deltas impact the functionality of Microsoft Entra ID/CSP? – How to enable Azure Deltas? – What to consider when enabling Azure Deltas? – Using Azure Deltas with the Intune […]
Microsoft CSP Integration
What is the Microsoft CSP integration used for? This integration is used to import user data from multiple Azure tenants managed via the Microsoft Cloud Reseller Program (CSP). Who should use the Microsoft CSP integration? This integration is typically used by HaloPSA customers as these organisations will typically manage/have access to their customer's Azure tenant […]
Microsoft Entra ID Integration (Formerly: Azure Active Directory)
In this guide we will cover: – What is the Entra integration used for? – Who Can set the integration up – Connecting Entra to your Halo – App Registration Setup – Single Sign-On (SSO) Configuration – Agent/User Import Configuration – Advanced Configuration – Licence Management – Imports – Halo Integrator – Microsoft Entra ID […]