Dynatrace Integration

In this guide we will cover: – What is the Dynatrace Integration? – Connecting to Dynatrace – Site Mappings – Host and Service Imports – Alerting What is the Dynatrace Integration? The Dynatrace integration can be integrated with your Halo to allow the import of hosts and services, as well as for tickets to be […]

Triggering Automation Policies in RMM via Halo

In this guide we will cover: – How to Trigger Automation Policies in NinjaOne – How to Trigger Automation Policies in N-Central  Custom Integration Runbooks in Halo can be leveraged to allow you to trigger Automation Policies in RMM tools from Halo. In this guide we outline how to set this up for NinjaOne and […]

Splunk Integration

In this guide we will cover: – What is the Splunk Integration? – Configuring and Integrating Splunk alerts – Viewing Alerts from Splunk What is the Splunk Integration? The Splunk integration allows alerts in Splunk to automatically log tickets in Halo each time the alert is triggered, allowing technicians to be alerted to and manage […]

SolarWinds Orion Integration

In this guide we will cover: – What SolarWinds Orion Integration? – Prerequisites – Configuring the Integration – Receiving Alerts – Updating Alerts in SolarWinds Orion Related Guides: Halo Integrator What SolarWinds Orion Integration? SolarWinds Orion can be integrated with Halo to create alert tickets that can be assigned to a certain agent and team, […]

SCOM Integration

In this guide we will cover: – What is the SCOM Integration? – Enabling the Integration – SCOM Configuration – Halo Configuration – Resolving Alerts in SCOM Related Guides: Email Rules SCCM Integration What is the SCOM Integration? SCOM can be integrated with Halo to create and resolve alerts. Enabling the Integration To enable the […]

Addigy Integration

In this guide we will cover: – What is the Addigy Integration? – Connecting Halo to Addigy – Import Assets Automatically on a schedule – Alerting What is the Addigy Integration? Addigy can be integrated with Halo to sync assets and generate alert tickets. Assets can be imported on a recurring schedule using the Halo […]

Azure Monitor Integration

In this guide we will cover: – What is the Azure Monitor Integration? – Connecting to Azure Monitor – Defaults and Mappings – Creating the Webhook What is the Azure Monitor Integration? The Azure Monitor integration allows webhooks to be sent from Azure Monitor to Halo and subsequently turned into tickets. Furthermore, field mappings can […]

Auvik Integration

In this guide we will cover: – What is the Auvik Integration? – Generating an Auvik API Key – General Configuration – Sites – Networks – Devices – Halo Integrator – Alerting – Troubleshooting What is the Auvik Integration? Auvik can be integrated with Halo to synchronise assets and manage alerts. Generating an Auvik API […]

N-Able N-Sight RMM Integration

In this guide we will cover: – What is the N-Able N-Sight RMM Integration? – Generating an API Key – Configuring the Module – Customer and Site Imports – Asset Imports – Alerting – Halo Integrator Related Guides: Halo Integrator What is the N-Able N-Sight RMM Integration? N-Able N-Sight can be integrated with Halo to […]

Ninja Systray Icon

In this guide we will cover: – Modifying Ninja Emails – Creating a Halo Email Rule Related Guides: NinjaOne Integration If you are using the Systray Icon in NinjaOne that raises tickets, this can be modified so that tickets are created in Halo. Modifying Ninja Emails In Ninja, go to Configuration > Branding > Systray […]