Super Ops RMM Integration
Halo has an integration with SuperOps RMM. The guide below goes through how to connect with Halo and how to sync asset types, etc and there is also a video attached to the written guide. Integrating HaloPSA with SuperOps.ai.
General Procedure for Integrating with an RMM
In this guide we will cover: – Connecting via the API – Mappings Custom Fields Trouble Shooting Using the Developer Tools Ticket Type Email Rule The commonly used RMM's will have detailed guides of how to integrate with Halo. This below guide goes over the general procedure for integrating with any RMM tool. There must […]
Datadog Integration
In this guide we will cover: – Connecting to Datadog – Creating an Authorisation Application – Additional Configuration for Security Alerts – Default Ticket Type and End User – Creating the Webhooks – Triggering Webhooks for Monitoring Alerts – Triggering Webhooks for Security Alerts – Customise the Created Alert Ticket The Datadog integration is used […]
Dynatrace Integration
In this guide we will cover: – Connecting to Dynatrace – Site Mappings – Host and Service Imports – Alerting The Dynatrace integration can be integrated with your Halo to allow the import of hosts and services, as well as for tickets to be created in Halo from Dynatrace alerts. Connecting to Dynatrace To use […]
Triggering Automation Policies in RMM via HaloPSA
In this guide we will cover: – How to trigger automation policies in NinjaOne – How to trigger automation policies in N-Central NinjaOne By leveraging the functionality around HaloPSA's Custom Integration Runbooks and NinjaOne's API Applications, we can initiate Scripts from NinjaOne's automation library directly from HaloPSA. Trials created as of the 16th of April […]
Splunk Integration
In this guide we will cover: – What is the Splunk Integration? – Configuring and Integrating Splunk alerts – Viewing Alerts from Splunk What is the Splunk Integration? The Splunk integration allows alerts in Splunk to automatically log tickets in Halo each time the alert is triggered, allowing technicians to be alerted to and manage […]
SolarWinds Orion Integration
In this guide we will cover: – Prerequisites – Configuring the Integration – Receiving Alerts – Updating Alerts in SolarWinds Orion Related Guides: Halo Integrator Prerequisites You must be using version 2020.2 or later of SolarWinds Orion to use this integration. Configuring the Integration To enable the SolarWinds Orion integration, navigate to Configuration > Integrations, […]
SCOM Integration
In this guide we will cover: – Enabling the Integration – SCOM Configuration – Halo Configuration – Resolving Alerts in SCOM Related Guides: Email Rules SCCM Integration Enabling the Integration To enable the SCOM integration, navigate to Configuration > Integrations > Asset Management and Alerting, and enable the module using the plus icon in the […]
Addigy Integration
In this guide we will cover: – Obtaining Addigy API Credentials – Connecting Halo to Addigy – Asset Imports – Alerting – Halo Integrator – Miscellaneous Obtaining Addigy API Credentials Log in to your Addigy account and navigate to the Addigy API section in Account > Integrations. Here you can create a new API client […]
Azure Monitor Integration
In this guide we will cover: – Configuring the Module Configuring the Module First, you must enable this integration in Configuration > Integrations > Asset Management and Alerting. Hover over the icon and click the plus – it is enabled when the colour is not greyed out. The configuration page contains some basic setup for […]
