SaaSAlerts Integration

In this guide we will cover: – Link to SaaS Documentation – Solution Overview – Integration Benefits The SaaS Alerts and Halo integration allows you to more easily create, organize and manage medium and critical alerts from SaaS Alerts. Link to SaaS Documentation To configure the SaaS Alerts Integration, use the guide on the SaaSAlerts […]

New Relic Integration

In this guide we will cover: – What is the New Relic Integration? – How to connect to the New Relic Integration – Setting up the integration  – Viewing Alerts What is the New Relic Integration? The New Relic integration allows you to manage incidents from New Relic in your Halo instance. When an alert/incident […]

Site24x7 Integration

In this guide we will cover: – Creating the Site24x7 Webhook – Creating Alert Tickets The Site24x7 integration can be used to automatically create alert tickets in Halo when services are considered down in Site24x7. Note: Site24x7 also has this guide on configuring third-party URLs, which may also be helpful during the setup. Creating the Site24x7 Webhook First, […]

Azure Sentinel Webhooks

Note: This is available as of v2.182.1+. Previous versions can use the Halo Integrator method. In this guide we will cover: – Creating a Logic App in Microsoft Azure – Sentinel Automation Rules This guide explains how to set up webhooks in Azure Sentinel to create tickets in your Halo instance. You will need to […]

Datto RMM Integration

In this guide we will cover: – What is the Datto RMM integration? – Connecting to Datto RMM – Configuring Asset Imports – Import assets and Customers/Sites automatically on a schedule – Remote into Assets from Halo – Alerting What is the Datto RMM integration? Halo can be integrated with Datto RMM to have devices […]

Zabbix Integration (Alerting)

In this guide we will cover: – Creating Mappings – Webhooks The Zabbix integration can be used to map devices and send over alert tickets to Halo via webhooks. This guide covers the setup of the integration and the configuration steps required on the Halo side. Creating Mappings Zabbix Hosts and Inventory can be imported […]

Connectwise RMM Integration Guide

In this guide we will cover: – Configuring ConnectWise RMM – Configuring Halo – Syncing Data The ConnectWise RMM Integration can be used to connect your Halo instance to your ConnectWise asset management tool; allowing you to sync sites and assets related to those sites from ConnectWise. Configuring ConnectWise RMM In ConnectWise RMM, navigate to […]

Atera RMM Integration

In this guide we will cover: – What is the Atera RMM integration – Connecting to Atera – Importing Customers – Import Assets – Import Assets and Customer data automatically – Alerting What is the Atera RMM integration?  This integration allows you to import customer and devices (assets) from Atera RMM into Halo, as well […]

Heimdal Integration

The security software provider Heimdal has created an integration with Halo. This allows you to sync alerts to Halo creating a ticket, which there is a guide for here: Heimdal Documentation.

LogicMonitor Integration

In this guide we will cover: – Connecting to LogicMonitor – Asset Import – Alert Processing – Halo Integrator Connecting to LogicMonitor Create a ‘Halo’ User in LogicMonitor. Enable the integration module in Halo, by navigating to Configuration > Integrations > Asset Management and Alerting. Fig 1. Enabling the module. Under the Halo User, there […]