Datto RMM Integration

In this guide we will cover: – What is the Datto RMM Integration? – Connecting to Datto RMM – Configuring Asset Imports – Import assets and Customers/Sites automatically on a schedule – Remote into Assets from Halo – Alerting What is the Datto RMM Integration? Halo can be integrated with Datto RMM to have devices […]

Zabbix Integration (Alerting)

In this guide we will cover: – What is the Zabbix Integration? – Creating Mappings – Webhooks What is the Zabbix Integration? The Zabbix integration can be used to map devices and send over alert tickets to Halo via webhooks. This guide covers the setup of the integration and the configuration steps required on the […]

Connectwise RMM Integration Guide

In this guide we will cover: – What is the ConnectWise RMM Integration? – Connecting Halo to ConnectWise – Site Imports – Asset Imports – Alerting – Syncing Data What is the ConnectWise RMM Integration? The ConnectWise RMM Integration can be used to connect your Halo instance to your ConnectWise asset management tool; allowing you […]

Atera RMM Integration

In this guide we will cover: – What is the Atera RMM Integration? – Connecting to Atera – Importing Customers – Import Assets – Import Assets and Customer data automatically – Alerting What is the Atera RMM Integration?  This integration allows you to import customer and devices (assets) from Atera RMM into Halo, as well […]

Heimdal Integration

The security software provider Heimdal has created an integration with Halo. This allows you to sync alerts to Halo creating a ticket, which there is a guide for here: Heimdal Documentation.

LogicMonitor Integration

In this guide we will cover: – What is the LogicMonitor Integration? – Connecting to LogicMonitor – Asset Import – Alert Processing – Halo Integrator What is the LogicMonitor Integration? LogicMonitor can be integrated with Halo to import and manage assets, as well as create alert tickets matched to the asset. Connecting to LogicMonitor Create […]

Super Ops RMM Integration

Halo has an integration with SuperOps RMM. The guide below goes through how to connect with Halo and how to sync asset types, etc and there is also a video attached to the written guide. Integrating HaloPSA with SuperOps.ai.

General Procedure for Integrating with an RMM

In this guide we will cover: – Connecting via the API – Mappings Custom Fields Trouble Shooting Using the Developer Tools Ticket Type Email Rule The commonly used RMM's will have detailed guides of how to integrate with Halo. This below guide goes over the general procedure for integrating with any RMM tool. There must […]

Datadog Integration

In this guide we will cover: – What is the Datadog Integration? – Connecting to Datadog – Creating an Authorisation Application – Additional Configuration for Security Alerts – Default Ticket Type and End User – Creating the Webhooks – Triggering Webhooks for Monitoring Alerts – Triggering Webhooks for Security Alerts – Customise the Created Alert […]

Dynatrace Integration

In this guide we will cover: – What is the Dynatrace Integration? – Connecting to Dynatrace – Site Mappings – Host and Service Imports – Alerting What is the Dynatrace Integration? The Dynatrace integration can be integrated with your Halo to allow the import of hosts and services, as well as for tickets to be […]