Datto RMM Integration

In this guide we will cover: – What is the Datto RMM integration? – Connecting to Datto RMM – Configuring Asset Imports – Import assets and Customers/Sites automatically on a schedule – Remote into Assets from Halo – Alerting What is the Datto RMM integration? Halo can be integrated with Datto RMM to have devices […]

Connectwise RMM Integration Guide

In this guide we will cover: – Configuring ConnectWise RMM – Configuring Halo – Syncing Data The ConnectWise RMM Integration can be used to connect your Halo instance to your ConnectWise asset management tool; allowing you to sync sites and assets related to those sites from ConnectWise. Configuring ConnectWise RMM In ConnectWise RMM, navigate to […]

Atera RMM Integration

In this guide we will cover: – What is the Atera RMM integration – Connecting to Atera – Importing Customers – Import Assets – Import Assets and Customer data automatically – Alerting What is the Atera RMM integration?  This integration allows you to import customer and devices (assets) from Atera RMM into Halo, as well […]

Super Ops RMM Integration

Halo has an integration with SuperOps RMM. The guide below goes through how to connect with Halo and how to sync asset types, etc and there is also a video attached to the written guide. Integrating HaloPSA with SuperOps.ai.

General Procedure for Integrating with an RMM

In this guide we will cover: – Connecting via the API – Mappings Custom Fields Trouble Shooting Using the Developer Tools Ticket Type Email Rule The commonly used RMM's will have detailed guides of how to integrate with Halo. This below guide goes over the general procedure for integrating with any RMM tool. There must […]

Datadog Integration

In this guide we will cover: – Connecting to Datadog – Creating an Authorisation Application – Additional Configuration for Security Alerts – Default Ticket Type and End User – Creating the Webhooks – Triggering Webhooks for Monitoring Alerts – Triggering Webhooks for Security Alerts – Customise the Created Alert Ticket The Datadog integration is used […]

Triggering Automation Policies in RMM via HaloPSA

In this guide we will cover: – How to trigger automation policies in NinjaOne – How to trigger automation policies in N-Central  NinjaOne By leveraging the functionality around HaloPSA's Custom Integration Runbooks and NinjaOne's API Applications, we can initiate Scripts from NinjaOne's automation library directly from HaloPSA. Trials created as of the 16th of April […]

Splunk Integration

In this guide we will cover: – What is the Splunk Integration? – Configuring and Integrating Splunk alerts – Viewing Alerts from Splunk What is the Splunk Integration? The Splunk integration allows alerts in Splunk to automatically log tickets in Halo each time the alert is triggered, allowing technicians to be alerted to and manage […]

SolarWinds Orion Integration

In this guide we will cover: – Prerequisites – Configuring the Integration – Receiving Alerts – Updating Alerts in SolarWinds Orion Related Guides: Halo Integrator Prerequisites You must be using version 2020.2 or later of SolarWinds Orion to use this integration.  Configuring the Integration To enable the SolarWinds Orion integration, navigate to Configuration > Integrations, […]

SCOM Integration

In this guide we will cover: – Enabling the Integration – SCOM Configuration – Halo Configuration – Resolving Alerts in SCOM Related Guides: Email Rules SCCM Integration Enabling the Integration To enable the SCOM integration, navigate to Configuration > Integrations > Asset Management and Alerting, and enable the module using the plus icon in the […]