Single Sign-On in Halo

In this guide we will cover: – The Single Sign-On Module – Setting up Single Sign-On – Single Sign-On Options – Matching Users – Claim Validations – User Provisioning (creation) – Adding SSO buttons to login Page – Customise Single Sign-On Buttons The Single Sign-On Module A Single Sign-On module is available in Halo, a […]

Google Maps Integration

In this guide we will cover: – What is the Google Maps Integration? – Connecting to Google Maps – Configuring the Map – Bulk Updating Data What is the Google Maps Integration? Google Maps can be integrated with Halo to show your Customers and Opportunities on a map, estimate their addresses and automatically add these […]

Trigger a Microsoft Power Automate flow using Halo Webhooks

In this guide we will cover: – Pre-Requisites – Setup – Use data from the webhook payload in the flow Halo can be integrated with Microsoft Power Automate allowing you to create automated flows that interact with the Halo API. Halo webhooks can be used to have events in Halo trigger the start of a […]

Eracent Integration

In this guide we will cover: – What is the Eracent Integration? – Connecting to Eracent – Site Mappings – User Mappings – Asset Imports – Miscellaneous Settings – Syncing  What is the Eracent Integration? The Eracent integration can be used to import Assets from Eracent into Halo. If there is a User and/or Software […]

RMM/Alerting Integrations Comparisons

Functionality N Able N Central NinjaOne  Datto RMM Auvik Cisco Meraki N-Able N-Sight RMM  Atera RMM Can import Customers/Clients ✓ ✓ ✓ ✓ ✓ ✓ ✓ Can import Assets/Devices ✓ ✓ ✓ ✓ ✓ ✓ ✓ Import data into Halo Asset fields ✓ ✓ ✓ ✓ ✓ ✓ ✓ User matching to Assets ✓ ✓ […]

AI Auto Triage

In this guide we will cover: – What is AI Triage? – How to use Halo's AI Triage Out of the Box – How this works – Customising AI Triage – Download AI Auto Triage Runbook – Use AI Triage with your own AI connection What is AI Triage?  When a ticket is logged, details […]

Alemba Migration

In this guide we will cover: – What is the Alemba Migration Tool? – Connecting to Alemba  – Importing Data What is the Alemba Migration Tool? The Alemba migration tool can be used to import data from your Alemba instance into Halo. It can import the following by connecting via your Alemba credentials and a […]

Autotask Migration

In this guide we will cover: – What is the Autotask Migration Tool? – Connecting to Autotask – Importing Data What is the Autotask Migration Tool? The Autotask migration tool can be used to import data from your Autotask instance into Halo. It can import the following by connecting via an API User in Autotask. […]

Armis Integration

In this guide we will cover: – What is the Armis Integration? – Connecting to Armis – Sites – Assets – Syncing What is the Armis Integration? Armis can be integrated with Halo to import and manage Sites and Assets, and sync these on a recurring schedule to ensure details stay up-to-date. Connecting to Armis […]

Nixtla TimeGPT Integration

In this guide we will cover: – What is the Nixtla TimeGPT Integration? – Connecting to Nixtla TimeGPT – Configuring Forecasting Related Guides: Ticket Volumes and Forecasting What is the Nixtla TimeGPT Integration? Nixtla TimeGPT can be integrated with Halo to provide future forecasts based on previous Ticket Volumes. Connecting to Nixtla TimeGPT Within Nixtla […]