Iru Integration (Kandji)

In this guide we will cover: – What is the Iru Integration? – Enabling the Iru Module – Connecting to Iru – Sites – Assets – Halo Integrator What is the Iru Integration? The Iru integration can be used to import assets against Halo sites, and sync them on a recurring basis. Enabling the Iru […]

Coralogix Integration

In this guide we will cover: – What is the Coralogix Integration? – Enabling the Coralogix Integration – Creating an Alert Webhook in Coralogix – Customising the Runbook What is the Coralogix Integration? The Coralogix integration creates a ticket in Halo when an alert is triggered in Coralogix, and when the alert is resolved in […]

Process Street Integration

In this guide we will cover: – What is the Process Street Integration  – Enabling the Module – Connecting to Process Street Enabling the Module In Configuration > Integrations > Incident Management, hover over "Process Street" and press the plus (+) icon to enable the Module.  Fig 1. Enabling the Module Connecting to Process Street Click into […]

WordPress.org Integration

In this guide we will cover: – What is the WordPress.org Integration? – Connecting to a WordPress.org Site – Importing Posts – Enabling the Halo Integrator What is the WordPress.org Integration? The WordPress.org integration can import posts from a self-hosted WordPress site as Knowledge Base articles in Halo.  Note: If the website is hosted by […]

WordPress.com Integration

In this guide we will cover: – What is the WordPress.com Integration? – Connecting to a WordPress.com Site – Importing Posts – Enabling the Halo Integrator What is the WordPress.com Integration? The WordPress.com integration can import posts from a hosted WordPress site as Knowledge Base articles in Halo.  Note: If the website is self-hosted, you […]

Trustpilot Integration

In this guide we will cover: – What is the Trustpilot Integration? – Enabling the Trustpilot Integration – Configuring Trustpilot Webhooks Related Guides: Surveys What is the Trustpilot Integration? The Trustpilot integration allows for tickets to be logged in Halo when reviews are left on Trustpilot below a certain score. Note: This integration requires Trustpilot […]

Device42 Integration

In this guide we will cover: – What is the Device42 Integration?  – Enabling the Module  – Connecting to Device42 – Client Import – Device Imports – Webhooks What is the Device42 Integration? Device42 can be integrated with Halo to import and manage Clients and Devices, and update these when they are created or updated […]

Assetbots Integration

In this guide we will cover: – What is the Assetbots Integration? – Connecting to Assetbots – Sites – Match Assets to Users – Asset Imports – Import Assets and Sites Automatically This integration is available from v2.234+ What is the Assetbots Integration? The Assetbots integration allows you to import sites and assets from Assetbots […]

Connecting Claude to Halo’s MCP Server

In this guide we will cover: – What is the Halo MCP Server Connection? – Enabling the MCP Endpoint – Creating an API Application – Adding the Connector to Claude – Using the Connection Configuration Settings: AI Related Guides: Halo MCP Server Connection Note: The endpoint required for this functionality is available as of v2.236+. […]

SFTP CSV imports Integration

In this guide we will cover: –  What is the SFTP CSV imports Integration? – Enabling the module   – Setting up SFTP CSV imports – The Halo Integrator SFTP CSV imports Integration When a Supplier updates products on a file in a FTP sever, the SFTP CSV imports Integration connects to a SFTP Server […]