Halo Tab Customisation
In this guide we will cover: – Enabling Multiple Tab Functionality – Open in a New Tab – Using Multiple Tabs Related Guides: Customising the Agent Application Note: The following functionality is available as of v2.186.1+. The multiple tab functionality makes it easy to seamlessly switch between different areas of your instance without losing your […]
Customising the Agent Application
In this guide we will cover: – Switching to the New UI – Tickets General Configuration – Ticket Type Configuration – Action Configuration – SLA Configuration – Agent Configuration – Custom Tables Configuration – Dashboard Configuration – Advanced Settings Configuration Admin Guides: Actions Advanced Settings Agents Dashboards Service Level Agreements Ticket Types Related Guides: Altering […]
