User Management
A guide to user management in Halo. Managing your users in Halo is simple. Your users are each listed under their client, then a site (also known as a location). These are the two containers which separate them. You can view the lists of users at any level. From any client/site screen or the customer […]
Changing the Self-Service Portal Language
In this guide we will cover – Setting the General Language for the Self Service Portal – Changing the Language of the Self Service Portal for each Customer Site Related guides: Languages in Halo Setting the General Language for the Self Service Portal The default language your Halo uses is set under Configuration > Language, […]
Password Custom Fields and Storing Passwords for Customers
Custom tables allow you to store protected passwords for your customers, users and agents for different applications and services. This is a useful way of keeping track of your clients' important details while keeping them secure in Halo's encrypted database. Configuration of Password Custom Fields A Custom Field can be created under the Configuration > […]