Call Scripts
Configuration > Tickets > Call Scripts Configuration > Call Management > Call Scripts Check out the guides for more information on Call Management, the same guides can be found on the HaloPSA Academy: Call Management in Halo HaloPSA Academy – Call Management in Halo Field Type Description Test Script Button (Action Button Top Right) This button […]
General Settings
Configuration > Call Management > General Settings Check out the guides for more information on Call Management, the same guides can be found on the HaloPSA Academy: Call Management in Halo HaloPSA Academy – Call Management in Halo Field Type Description Show the "New Call" option on the Tickets screen to log a new Call […]
