Authentication Methods for Microsoft Integrations
In this guide we will cover: – App Registration Basic Setup – Secret Authentication – Certificate Authentication – Federated Credential Authentication Related Articles: Azure Deltas Microsoft Entra ID Integration Single Sign on (SSO) For Entra/CSP Users and Agents When setting up a Microsoft integration, there are generally a number of different permission types and authentication […]
Syncing Exchange Calendars using the Microsoft Graph API
In this guide we will cover: – What is the Exchange Integration? – How to connect to the Exchange Calendars integration – Immutable IDs and Webhooks – Importing Existing Calendar Entries – Inbound and Outbound Requests Tab – Using Exchange Calendar – Common errors What is the Exchange Integration? Halo can sync appointments with your […]
Google Calendar Integration
In this guide we will cover: – What is the Google Calendar Integration? – Key Details – Google Configuration – Halo Configuration – Depreciated Method What is the Google Calendar Integration? The Google Calendar integration can be used to link agent calendars within Halo to their Google calendar. This allows you to import appointment from […]
Syncing Exchange Calendars (For On-Premise Web Exchange Only)
In this guide we will cover: – What is the Exchange Integration? – Connecting to Exchange – Syncing Appointments What is the Exchange Integration? Halo can sync appointments with your Exchange/Office365 calendars, and this can be restricted in different ways. For information regarding the Graph setup please see here. Connecting to Exchange The […]