Asset Views
In this guide we will cover: – Asset Lists and Key Fields – Column Profiles – Related Assets Column Profile – Changing the display name of an Asset – Viewing Assets in the Portal Admin Guides: Asset General Settings Asset Lists and Key Fields There are two main ways in which the list of assets can […]
Asset Fields
In this guide we will cover: – Creating Asset Fields – Creating Custom Fields for the Asset Entity – Difference between Asset Fields and Custom Fields for Assets – Control Who has Configuration Access to Asset Fields – SQL Lookups Admin Guides: Asset Fields Related Guides: Batch Updating Asset Fields Asset fields correspond to […]
Triggering Automation Policies in RMM via Halo
In this guide we will cover: – How to Trigger Automation Policies in NinjaOne – How to Trigger Automation Policies in N-Central Custom Integration Runbooks in Halo can be leveraged to allow you to trigger Automation Policies in RMM tools from Halo. In this guide we outline how to set this up for NinjaOne and […]
Splunk Integration
In this guide we will cover: – What is the Splunk Integration? – Configuring and Integrating Splunk alerts – Viewing Alerts from Splunk What is the Splunk Integration? The Splunk integration allows alerts in Splunk to automatically log tickets in Halo each time the alert is triggered, allowing technicians to be alerted to and manage […]
SolarWinds Orion Integration
In this guide we will cover: – What SolarWinds Orion Integration? – Prerequisites – Configuring the Integration – Receiving Alerts – Updating Alerts in SolarWinds Orion Related Guides: Halo Integrator What SolarWinds Orion Integration? SolarWinds Orion can be integrated with Halo to create alert tickets that can be assigned to a certain agent and team, […]
SCOM Integration
In this guide we will cover: – What is the SCOM Integration? – Enabling the Integration – SCOM Configuration – Halo Configuration – Resolving Alerts in SCOM Related Guides: Email Rules SCCM Integration What is the SCOM Integration? SCOM can be integrated with Halo to create and resolve alerts. Enabling the Integration To enable the […]
Addigy Integration
In this guide we will cover: – What is the Addigy Integration? – Connecting Halo to Addigy – Import Assets Automatically on a schedule – Alerting Important: From the 30th June you must use the Addigy V2 API for this Integration. If you are not currently on this version, please switch over to the Addigy […]
Auvik Integration
In this guide we will cover: – What is the Auvik Integration? – Generating an Auvik API Key – General Configuration – Sites – Networks – Devices – Halo Integrator – Alerting – Troubleshooting What is the Auvik Integration? Auvik can be integrated with Halo to synchronise assets and manage alerts. Generating an Auvik API […]
N-Able N-Sight RMM Integration
In this guide we will cover: – What is the N-Able N-Sight RMM Integration? – Generating an API Key – Configuring the Module – Customer and Site Imports – Asset Imports – Alerting – Halo Integrator Related Guides: Halo Integrator What is the N-Able N-Sight RMM Integration? N-Able N-Sight can be integrated with Halo to […]
The Asset Catalogue
A complete guide to linking assets to tickets and users, viewing and exploring your asset catalogue. Related Articles: Asset management. Managing your Users. Clients and Sites. Viewing your Asset Catalogue Heading to the Assets page will bring up the full list of assets. These are filtered by type and group. Some examples of asset types […]