The Asset Catalogue

A complete guide to linking assets to tickets and users, viewing and exploring your asset catalogue. Related Articles: Asset management. Managing your Users. Clients and Sites. Viewing your Asset Catalogue Heading to the Assets page will bring up the full list of assets. These are filtered by type and group. Some examples of asset types […]

Linking Assets

In this guide we will cover: – Linking Assets to a Ticket – Linking Assets to a Site – Linking Asset Relationships – Asset Relationships You can link Assets to Users, Tickets, Sites, or other Parent/Child Assets. You can do all of this in any of the respective areas, for example, it is possible to […]

Asset Management

In this guide we will cover:– Key Asset management elements – Creating Assets via barcode scanning  – Merging Assets Related Guides: Custom Fields Asset Catalogue Key Asset Management Elements The "Asset Management" section of the configuration console is the key to effectively sorting and managing your asset. This has 4 sections: General Settings Asset Groups […]

Asset Import – CSV/XLS/Spreadsheet Method

In this guide we will cover: – How to Import Assets using CSV/XLS/Spreadsheet Method – Importing Asset fields and Custom Asset fields – Finding Errors When Importing – Limiting Rows Admin Guides: Asset General Settings How to Import Assets using CSV/XLS/Spreadsheet Method This guide covers how to import assets using the Assets Sample Spreadsheet. This […]

Asset Resource Booking

In this guide we will cover: – Asset Resource Booking Configuration – Ticket Type Configuration Asset Resource Booking Configuration Activate the Resource Booking module in Configuration > Asset Management.   Fig 1. Enabling the Module Now head to Configuration > Asset Management > Asset Types, and choose the Asset type you want to allow booking […]