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The MSP360 + HaloPSA Integration connects backup, RMM, ticketing, and billing into one unified workflow. It enables automatic ticket creation from MSP360 events, real-time synchronization of backup and usage data, and seamless invoicing through HaloPSA. Designed specifically for Managed Service Providers, this integration eliminates manual processes, reduces human errors, and enables SLA-driven automation, allowing MSPs to deliver faster support, improve operational efficiency, and scale with confidence.
Automation: Data flow automation between systems minimizes repetitive tasks and human input and ensures consistency across ticketing, reporting, and billing. The integration automatically links MSP360 companies, sites, and computers with their HaloPSA counterparts, eliminating manual data entry and setup.
No-code setup: The out-of-the-box integration requires no custom development, allowing MSPs to get up and running quickly with minimal effort. The integration can be quickly configured from within the MSP360 management console using a dedicated HaloPSA tab, making setup easier even for non-technical users.
Response time reduction: The integration reduces technician workload and enables faster response to incidents with real-time alerts and predefined workflows.