MobileRMM Integration
MobileRMM is an MDM platform for MSPs providing a unified interface to manage iOS/iPadOS and Android devices.

Overview

MobileRMM is an MDM that offers MSPs a private, multi-tenant platform that integrates seamlessly with HaloPSA, enabling a unified interface to manage all customer devices. This integration enhances the MSP’s ability to monitor and control mobile and application management for iOS and Android devices, regardless of whether the device is company-owned or BYOD (Bring Your Own Device).

MobileRMM provides HaloPSA users with a platform that:
• Delivers a cost-effective mobile management solution as part of a comprehensive managed service offering.
• Enforces business compliance by ensuring that mobile devices align with corporate and industry standards.
• Manages mobile devices throughout their lifecycle, with an emphasis on asset tracking and efficient device management.
• Supports cyber insurance requirements, ensuring mobile devices meet necessary security protocols.
• Secures proprietary information on mobile devices, including handling scenarios like employee termination, resignation, or lost/stolen devices.
• Ensures mobile device security, including the enforcement of mobile malware protection and virus defense.
• Supports both company-owned and BYOD devices, allowing MSPs to manage all types of mobile assets.
• Synchronizes device information with HaloPSA to automatically generate trouble tickets when needed, streamlining support workflows.

Website

Integration Type

Linked Guides / Articles

Integration Features

MobileRMM enhances HaloPSA with the following integration capabilities: 

 

• Track all iOS and Android devices, regardless of ownership, for comprehensive management. 

• Link each MSP customer to their enrolled mobile devices, providing a clear view of device allocation and ownership. 

• Synchronize asset data for enrollment and termination of mobile devices, ensuring accurate billing and reporting for each MSP customer.

• Manage device policies specifically tailored for MSP environments, facilitating easy creation and replication of security and usage policies across multiple customers. 

• Easily access MobileRMM admin portal from any managed mobile device asset from HaloPSA