CloudRadial's CSA transforms the way MSPs and IT teams engage, collaborate, and advise their clients and end-users. It consolidates the IT touch points of ticketing, reporting, training, planning, and account management into a shared portal where clients and IT collaborate to resolve problems, understand issues, add new services, and plan future opportunities. With this integration, you can submit tickets from CloudRadial to Halo as a part of your client portal experience and seamlessly sync users into CloudRadial from customers listed in Halo.