Rather than provide you with a mediocre tool built into our package, we allow you to integrate with your preferred choice of RMM tool. Continuous feedback from customers is that Atera is one of the best on the market, so we have built an API link with their software.

The following functionality for this integration is available:

• Import customers from Atera RMM
• Import Agents, Generic, HTTP, SNMP, TCP and HTTP devices from Atera RMM
• Process alerts from Atera RMM, including automatic closure of a ticket if the alert automatically resolves in Atera RMM
• Deactivate devices in Halo if they are removed from Atera RMM