AISOC automatically ingests all alerts generated by your clients' Security Information & Event Management (SIEM) systems. Each alert is enriched with contextual information, a prediction, and confidence ratings, transforming raw signals into actionable intelligence. Alerts requiring further investigation are turned into Halo tickets, ensuring your team focuses on what truly matters. AISOC assigns ticket priority dynamically based on its prediction and confidence, helping your team triage effectively. Every ticket includes the contextualised alert information and direct links to the AISOC user interface, where you can explore visualisations, incident details, and log data for deeper analysis. AISOC intelligently groups similar alerts and updates existing Halo tickets instead of creating duplicates, streamlining incident management. Validate or challenge AISOC’s predictions by providing feedback directly within Halo. Your feedback is used to fine-tune and improve the accuracy of AISOC predictive algorithm, decreasing false alarm rates and reducing alert fatigue. You control the threshold: decide what proportion of benign alerts should be creating Halo tickets for validation, to keep an eye on predictions made while reducing noise and improving efficiency. With AISOC and Halo working together, your team gains full visibility and control over cyber incidents, enabling faster, more informed responses.