Dynatrace Integration
In this guide we will cover: – What is the Dynatrace Integration? – Connecting to Dynatrace – Site Mappings – Host and Service Imports – Alerting What is the Dynatrace Integration? The Dynatrace integration can be integrated with your Halo to allow the import of hosts and services, as well as for tickets to be […]
Splunk Integration
In this guide we will cover: – What is the Splunk Integration? – Configuring and Integrating Splunk alerts – Viewing Alerts from Splunk What is the Splunk Integration? The Splunk integration allows alerts in Splunk to automatically log tickets in Halo each time the alert is triggered, allowing technicians to be alerted to and manage […]
SolarWinds Orion Integration
In this guide we will cover: – What SolarWinds Orion Integration? – Prerequisites – Configuring the Integration – Receiving Alerts – Updating Alerts in SolarWinds Orion Related Guides: Halo Integrator What SolarWinds Orion Integration? SolarWinds Orion can be integrated with Halo to create alert tickets that can be assigned to a certain agent and team, […]
SCOM Integration
In this guide we will cover: – What is the SCOM Integration? – Enabling the Integration – SCOM Configuration – Halo Configuration – Resolving Alerts in SCOM Related Guides: Email Rules SCCM Integration What is the SCOM Integration? SCOM can be integrated with Halo to create and resolve alerts. Enabling the Integration To enable the […]
Addigy Integration
In this guide we will cover: – What is the Addigy Integration? – Connecting Halo to Addigy – Import Assets Automatically on a schedule – Alerting What is the Addigy Integration? Addigy can be integrated with Halo to sync assets and generate alert tickets. Assets can be imported on a recurring schedule using the Halo […]
Azure Monitor Integration
In this guide we will cover: – What is the Azure Monitor Integration? – Connecting to Azure Monitor – Defaults and Mappings – Creating the Webhook What is the Azure Monitor Integration? The Azure Monitor integration allows webhooks to be sent from Azure Monitor to Halo and subsequently turned into tickets. Furthermore, field mappings can […]
Auvik Integration
In this guide we will cover: – What is the Auvik Integration? – Generating an Auvik API Key – General Configuration – Sites – Networks – Devices – Halo Integrator – Alerting – Troubleshooting What is the Auvik Integration? Auvik can be integrated with Halo to synchronise assets and manage alerts. Generating an Auvik API […]
N-Able N-Sight RMM Integration
In this guide we will cover: – What is the N-Able N-Sight RMM Integration? – Generating an API Key – Configuring the Module – Customer and Site Imports – Asset Imports – Alerting – Halo Integrator Related Guides: Halo Integrator What is the N-Able N-Sight RMM Integration? N-Able N-Sight can be integrated with Halo to […]
Ninja RMM Integration (API V1 – Legacy)
In this guide we will cover: – Access Key – Connecting to Ninja RMM – Customer Imports – Asset Imports – Alerting – Shortcuts – Halo Integrator Related Guides: NinjaOne Integration Access Key Note: The following API key generation is for Ninja API V1 – steps for API V2 key generation coming out soon. To […]
Ninja Systray Icon
In this guide we will cover: – Modifying Ninja Emails – Creating a Halo Email Rule Related Guides: NinjaOne Integration If you are using the Systray Icon in NinjaOne that raises tickets, this can be modified so that tickets are created in Halo. Modifying Ninja Emails In Ninja, go to Configuration > Branding > Systray […]