Agent Cost Tracking and Profitability Reporting
In this guide we will cover: – What is Agent Cost tracking? – Setting Agent Costs – Profitability Reports What is Agent Cost tracking? The reporting suite in Halo can be utilised to create profitability reports based on real time data. This allows you to track the profitability of different areas of your business, including […]
Use AI to Analyse Business Performance
In this guide we will cover: – How can AI be used to Analyse Business Performance – Overview of the Process – Customise this process This functionality is available as of v2.184+ of Halo. This functionality is only available out-of-the-box to customers using HaloPSA, if you are using another Halo product and would like to […]