Chat Profiles

Configuration > Chat > Chat Profiles Related Guides: Live Chat in Halo Details Field Type Description Name Free Text This is the name of the Chat Profile as it will appear elsewhere throughout the system. Access Single Select The choice made here will determine which Users are able to use this Chat Profile. You may […]

Chat

Configuration > Chat Related Guides: Chat Bot and Chat Profiles User Chat Settings Field Type Description Chat profiles Button Opens up the menu for creating and modifying Chat Profiles. Chat Profiles allow users and agents to interact with an automated chat bot in order to obtain information or execute requests. For more information on Chat […]