PRTG Integration

In this guide we will cover: – What is the PRTG Integration? – Configuring the PRTG Module – Asset Imports – Halo Integrator – Webhooks What is the PRTG Integration? PRTG can be integrated with Halo to create and manage alerts. Configuring the PRTG Module  To enable the PRTG integration in Halo, go to Configuration […]

Etilize Integration

In this guide we will cover: – What is the Etilize Integration? – Setting up the Etilize Catalogue – Adding Etilize Items to Quotes/Sales Orders/Purchase Orders What is the Etilize Integration? Etilize can be integrated with Halo to bring in a catalogue of items to add into quotations. Setting up the Etilize Catalogue There are […]

Domotz Integration

In this guide we will cover: – What is the Domotz Integration? – Creating an API Key – Halo Configuration – Halo Integrator What is the Domotz Integration? Domotz can be integrated with Halo to import agents and assets, and automate syncing of assets between the two platforms.  Creating an API Key This integration requires […]

Cisco Meraki Integration

In this guide we will cover: – What is the Cisco Meraki Integration? – Connecting to Cisco Meraki – Importing Customers – Importing Assets – Alerting What is the Cisco Meraki Integration? The Cisco Meraki integration allows you to import customers and assets from Cisco Meraki into Halo. Alerting can also be configured using webhooks, […]

Slack Integration

In this guide we will cover: – What is the Slack Integration? – Connecting to Channels – Send Notifications to Slack – Creating Tickets from Slack – Shortcuts & Slash Commands (Version 2 only) – Creating Channels and Messaging (Version 2 only) – Connecting the end user chatbot to your Slack (Version 2 only) What […]

ConnectWise Automate Integration

In this guide we will cover: – What is the ConnectWise Automate Integration? – Users and MFA – Configuring the Module – Clients, Sites and User Imports – Asset Imports – Alerting What is the ConnectWise Automate Integration? ConnectWise Control can be integrated with Halo to remote onto users’ devices. Users and MFA To retrieve […]

Google Workspace Integration

In this guide we will cover: – What is the Google Workspace Integration? – Configuring Google Workspace – Site/Agent Mappings – Advanced Mappings – New User Onboarding Ticket Creation – Licence Management – Importing Agents and Users – Asset Imports – Additional setup needed to import customer and subscription data – Halo Integrator – Google […]

Connecting Through the API

In this guide we will cover: – Importing Data – Authentication – Resources and Data – Common Issues Documentation on the Halo API can be found by going to your Halo URL and adding "/apidoc" to the end, or a full list of endpoints can be found here. We allow the exporting and importing of […]

N-Able N-Central Integration

In this guide we will cover: – What is the N-Able N-Central Integration? – Connecting to N-Able N-Central  – Import customers and sites from N-Central – Import assets from N-Central – Shortcut to Open Devices in N-Central  – Alert management – Miscellaneous settings – Import assets sites and customers on a scheduled basis  – Monitoring […]

Intune Integration

In this guide we will cover: – What is the Intune Integration? – Initial Azure Setup – Configuring the integration in Halo – Asset Types – Users – Field Mappings – Importing – Halo Integrator What is the Intune Integration? This comprehensive guide walks you through setting up and configuring the Microsoft Intune integration with […]