Kaseya VSA X Integration

In this guide we will cover: – What is the Kaseya VSA X Integration? – Connecting to Kaseya VSA X – Customer Imports – Asset Imports – Alert Webhooks – Syncing with the Halo Integrator Related Guides: Kaseya VSA Integration What is the Kaseya VSA X Integration? Kaseya VSA X can be integrated with Halo […]

Vector Search Databases (for AI Search)

In this guide we will cover: – What is a Vector Search Database? – Indexing – Vector Search Database Options What is a Vector Search Database? A vector search database is a database that is designed to store and search embeddings.  Embeddings – Numerical representations of data used to find items that are semantically similar. […]

Single Sign-On in Halo

In this guide we will cover: – The Single Sign-On Module – Setting up Single Sign-On – Single Sign-On Options – Matching Users – Claim Validations – User Provisioning (creation) – Adding SSO buttons to login Page – Customise Single Sign-On Buttons The functionality outlined in this guide is available as of v2.210+. If you […]

Google Maps Integration

In this guide we will cover: – What is the Google Maps Integration? – Connecting to Google Maps – Configuring the Map – Bulk Updating Data What is the Google Maps Integration? Google Maps can be integrated with Halo to show your Customers and Opportunities on a map, estimate their addresses and automatically add these […]

Trigger a Microsoft Power Automate flow using Halo Webhooks

In this guide we will cover: – Pre-Requisites – Setup – Use data from the webhook payload in the flow Halo can be integrated with Microsoft Power Automate allowing you to create automated flows that interact with the Halo API. Halo webhooks can be used to have events in Halo trigger the start of a […]

Eracent Integration

In this guide we will cover: – What is the Eracent Integration? – Connecting to Eracent – Site Mappings – User Mappings – Asset Imports – Miscellaneous Settings – Syncing  What is the Eracent Integration? The Eracent integration can be used to import Assets from Eracent into Halo. If there is a User and/or Software […]

Dicker Data Integration

In this guide we will cover: – What is the Dicker Data Integration? – Connecting to Dicker Data – Importing Customers – Importing Subscriptions – Halo Integrator What is the Dicker Data Integration? The Dicker Data integration can be used to import Customers and their Subscriptions into Halo.  Connecting to Dicker Data In Configuration > […]

RMM/Alerting Integrations Comparisons

Functionality N Able N Central NinjaOne  Datto RMM Auvik Cisco Meraki N-Able N-Sight RMM  Atera RMM Can import Customers/Clients ✓ ✓ ✓ ✓ ✓ ✓ ✓ Can import Assets/Devices ✓ ✓ ✓ ✓ ✓ ✓ ✓ Import data into Halo Asset fields ✓ ✓ ✓ ✓ ✓ ✓ ✓ User matching to Assets ✓ ✓ […]

AI Auto Triage

In this guide we will cover: – What is AI Triage? – How to use Halo's AI Triage Out of the Box – How this works – Customising AI Triage – Download AI Auto Triage Runbook – Use AI Triage with your own AI connection What is AI Triage? From September 2025 and January 2026 […]

Alemba Migration

In this guide we will cover: – What is the Alemba Migration Tool? – Connecting to Alemba  – Importing Data What is the Alemba Migration Tool? The Alemba migration tool can be used to import data from your Alemba instance into Halo. It can import the following by connecting via your Alemba credentials and a […]