Single Sign on B2C (for Entra ID and CSP)
In this lesson we will cover: – B2B vs B2C single sign on – How to configure SSO for B2C B2B vs B2C single sign on Single sign on allows users and/or agents in your Halo to log in to their Halo account using existing credentials they have for other accounts. Halo obtains authentication from […]
Okta Integration
A guide detailing the configuration and use of the Okta Integration. Okta Configuration In order to get the integration up and running, there are first some configuration steps that must be completed within Okta. Create an Application The first requirement is to create a new application in Okta. This can be done on the Applications […]
SAML 2.0
An external guide to help understand Halo's SAML 2.0 integration. This document focuses mainly on versions past 2.104.1 as many new features were added in this version. Some references to previous versions will be added. Key Terms Identity Provider (IdP) – a service that stores and verifies user identity. Examples of identity providers include Azure, […]
Customers and Importing/Migrating Data
In this lesson we will cover: – Customer records – Creating a New Customer – Importing Customers Customer Records This screen provides an overview of your customer records. Customers are the organisations/companies that you support and maintain services for. From here you can search your existing customer records or create new ones. You can also […]
Single Sign On (SSO) For Entra/CSP Users and Agents
Setting up Single Sign On for Microsoft CSP and Microsoft Entra ID Prerequisites Set up of the Microsoft Entra ID Integration (If only using the MS Entra Integration) In addition to the above set up of MS Entra for agents, the CSP Integration must be set up for users (Applicable when using SSO for agents and users) Single Sign […]
Centrify Integration
A guide covering the configuration and use of the Centrify integration. Centrify Configuration The Centrify integration uses OpenID Connect to allow your users to login to Halo using their Centrify account. To enable this, you must first configure an app record in Centrify. Start by opening the Centrify management portal and navigating to Apps > […]
Active Directory Integration (LDAP)
How to configure a new connection to integrate with, or import user details from, an LDAP directory, such as Active Directory (AD). Halo allows you to configure, import from, and sync with an LDAP directory (such as Active Directory). This is mainly used to easily keep your user and/or agent list up to date with […]
Google Workspace Integration
In this guide we will cover: – Configuring Google Workspace – Site/Agent Mappings – Advanced Mappings – New User Onboarding Ticket Creation – Licence Management – Importing Agents and Users – Asset Imports – Halo Integrator – Google Sign-In – Connecting Multiple Google Workspace Accounts (v2.182.1) Configuring Google Workspace To enable the Google Workspace integration, go […]
Azure Deltas
In this lesson we will cover: – What is an Azure Delta? – What are the benefits of using Azure Deltas? – How does enabling Azure Deltas impact the functionality of Microsoft Entra ID/CSP? – How to enable Azure Deltas? – What to consider when enabling Azure Deltas? – Using Azure Deltas with the Intune […]
Microsoft CSP Integration
Related Articles Single Sign On (SSO) For Entra/CSP Users and Agents Microsoft Entra ID Integration Azure Deltas Billing for Azure consumption and Azure Reserved Instances 0. Index Please use the index to click to specific elements of the guide. Please note, the first time you click you maybe redirected to another page rather than to […]
