N-Able N-Central Integration

In this guide we will cover: – What is the N-Able N-Central Integration? – Connecting to N-Able N-Central  – Import customers and sites from N-Central – Import assets from N-Central – Shortcut to Open Devices in N-Central  – Alert management – Miscellaneous settings – Import assets sites and customers on a scheduled basis  – Monitoring […]

Intune Integration

In this guide we will cover: – What is the Intune Integration? – Initial Azure Setup – Configuring the integration in Halo – Asset Types – Users – Field Mappings – Importing – Halo Integrator What is the Intune Integration? This comprehensive guide walks you through setting up and configuring the Microsoft Intune integration with […]

Halo Integrator

In this guide we will cover: – What is the Halo Integrator? – Do I need to Host my own Integrator? – Types of Halo Integrator – Hosted Halo Integrator – Locally Hosted Integrator – DB Halo Integrator – Configuring Halo Integrator Agent Error Notifications – Hosted Halo Integrator only What is the Halo Integrator? […]

Setting Up Call Functionality

Call Management is a feature that is primarily used when you have agents answering the phone or making calls to log tickets.  You can have your agents run through call scripts to automate the process of information gathering and then log this in the ticket. When enabled, you can edit the settings for this feature. […]

Using SLAs and Priorities

Using your SLAs and priorities to maintain customer relationships is one of the most powerful parts of Halo. When combined with the use of a dashboard and notifications the SLA or Service Level Agreement between you and a contact or customer is a 'contract' between yourselves of the timescales you agree to handle and complete […]

Halo Live Chat – Embedded on Other Sites

In this guide we will cover: – Embedding Live Chat on Other Sites – Populate custom fields with data from a chat session started by the Events API of the chat Embeddable Widget Embedding Live Chat on Other Sites Within the Chat Profile configuration, set "Access" to "Self-Service Portal & External Websites". This will allow […]

Report filters in the URI parameters for report links

In this guide we will cover: – Date Filters – Text/Number Filters – Special Characters When linking to a report you can include filters as URI parameters. Date Filters When filtering on a date you can use the following parameters: reportingperiod : a number corresponding to the periods in the dropdown e.g. 0 for today […]

Fortnox Integration

In this guide we will cover: – What is the Fortnox Integration? – Enabling the Module – Fortnox Tenants – Connecting to Fortnox – Tax Rates – Product Imports – Customer Imports  – Accounts Codes Imports – Syncing to Fortnox – Errors Please note that you need a Fortnox Licence with a subscription of appropriate […]

Adding a page break (page-break) in the HTML for PDF documents (IronPDF)

https://ironpdf.com/docs/questions/html-to-pdf-page-breaks/ You can force a page break with this <div style='page-break-after: always;'> </div>   avoid breaks with this <div style='page-break-inside: avoid'>. <img src='no-break-me.png'></div> OR <style type="text/css">     table { page-break-inside:auto }     tr    { page-break-inside:avoid; page-break-after:auto }     thead { display:table-header-group }     tfoot { display:table-footer-group } </style>

QuickBooks Desktop Integration

In this guide we will cover: – What is the QuickBooks Desktop Integration? – Things to Note Before Setting Up  – Setting up the Integration  What is the QuickBooks Desktop Integration? The QuickBooks Desktop integration allows you to sync your invoices from Halo over to QuickBooks Desktop. Allowing you to create invoices in Halo but […]