Approval Processes Overview
In this guide we will cover: – What are approval processes and when are they used? – Creating an Approval Process – Additional Settings Against the Step – Triggering an Approval Process – Approving – Overriding Approvals – Delegate approvals – Example Approval Process Admin Guides: Approval Processes What are approval processes and when are […]
Software Releases
In this guide we will cover: – What is the Software Releases functionality? – Configuring Software Releases – Using Software Releases – Logging work for a release (tagging tickets to a release) – Viewing the changes made within a version – Sending Release emails – Tracking Release Issues and Statistics Associated administrator guide: Software Releases […]
Event Management
In this guide we will cover: – Setting up Event Management – Creating an Event Rule – Overseeing Events Event management allows you to manage the events that are triggered by Asset Management and Alerting integrations using webhooks. Using this module you can create rules to determine which events log tickets and control the fields/configuration […]