Exchange Calendars
Configuration>Calendars and Appointments>Exchange Calendars Configuration>Integrations>Exchange Calendars Guides: Calendar integration using the Microsoft Graph API Syncing Exchange Calendars(For On-Premise Web Exchange Only) Information on Calendars and Appointments Linking one Appointment to a Ticket to Link all Appointments in the Same Series Connection Method Field Type Description Microsoft Graph API Checkbox Reference the guide for more information: […]
Resource Booking
Configuration > Asset Management > Resource Booking Configuration > Calendars & Appointments > Resource Booking Check out the following guides for more information on Resource Booking: Asset Resource Booking Agent Resource Booking Field Type Description Configure Asset Types Button This will open up the menu for creating and editing Asset Types. This is the same […]
Calendars and Appointments General Settings
Configuration > Calendars & Appointments > General Settings Check out the Academy Guides on our Support Portal for more information on Appointments, the same guides can be found on the HaloPSA Academy: Appointments HaloPSA Academy – Appointments Additional Guide: Information on Calendars and Appointments General Settings Field Type Description Appointments release Tickets from SLA hold […]
Appointment Types
Configuration > Calendars & Appointments > Appointment Types Check out the Academy Guides on our Support Portal for more information on Appointments, the same guides can be found on the HaloPSA Academy: Appointments HaloPSA Academy – Appointments Additional Guide: Information on Calendars and Appointments Field Type Description Name Free Text Name of the Appointment Type […]
