Setting Up An API Agent
In this guide we will cover: – Setting up an API Agent – Use of an API Agent API agent accounts do not take up licences, are free of charge and are used for accessing the Halo Integrator and API connections. Setting up an API Agent To set up an API agent account, go to […]
Iterative Runbooks
In this guide we will cover: – General Runbook Configuration – Iterating through the runbook – Runbook Scheduling – Additional Information Runbooks can be used to iterate through an array of data. This can be achieved by following the guide below. The first thing to consider when configuring runbooks is the authorization of the API. […]
Triggering Automation Policies in RMM via HaloPSA
In this guide we will cover: – How to trigger automation policies in NinjaOne – How to trigger automation policies in N-Central NinjaOne By leveraging the functionality around HaloPSA's Custom Integration Runbooks and NinjaOne's API Applications, we can initiate Scripts from NinjaOne's automation library directly from HaloPSA. Trials created as of the 16th of April […]
How to start using the Halo API
In this guide we will cover: – Navigating to the API Configuration – Creating an Application – Examples Navigating to the API Configuration Go to Configuration > Integrations > Halo API. Here you will see the Resource Server URL and the Authorisation Server URL as well as your tenant name (if applicable). Fig 1. API […]
Custom Integrations/Runbooks
In this guide we will cover: – Building blocks of runbooks – Worked Example – Actions that can be completed through the API – Using Previous output variables in subsequent steps The Building Blocks of Runbooks Authentication Head to Configuration > Integrations > Custom Integrations and create a new Custom Integration. When creating a new […]
Runbook: Update Status of Child Tickets
In this guide we will cover: – Creating a Runbook to Update Child Statuses Creating a Runbook to Update Child Statuses One of the useful functions of runbooks is updating the child tickets that are attached to the parent, it can be done through an iterative runbook using a Halo API Action. The finished Runbook […]
Connecting Through the API
In this guide we will cover: – Importing Data – Authentication – Resources and Data – Common Issues Connecting to our API could not be simpler. Building your own integration with Halo is all explained in our API documentation. This can be found by going to your Halo URL and adding "/apidoc" to the end. […]
