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What's the catch?

Introducing ARR Milestones. When we grow, you save.

Learn More >

Introducing ARR Milestones. When we grow, you save.

What's the catch?

Learn More >

11 June 2026

HaloSphere is back in London for 2026!

An exclusive event for HaloITSM customers, focused on discovering smarter ways to get the most out of your Halo platform from real use cases, product insights, and networking opportunities.

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Event Details

Location

133 Houndsditch, London EC3A 7DB, UK

Date & Time

11th June 2026 | 10AM - 5PM

What can you expect?

  • Real customer stories and proven approaches
  • Practical tips and lesser-known features you can start using immediately
  • Interactive product sessions with the Halo team and open Q&A discussions
  • Opportunities to share feedback and shape future development
  • Time to network with peers facing similar challenges
  • Wind down and refresh!

Who is this for?

If you’re an existing HaloITSM customer, HaloSphere is designed for anyone involved in getting the most out of the platform.

While it may be particularly relevant for IT leaders, Service Desk Managers, System Administrators, and Product Owners, all HaloITSM customers are welcome.

Get in touch with your CSM to sign up if you have not received an email invitation. Exclusive to HaloITSM customers only.

Agenda

10:00-10:30

Arrival & Networking

Start the day with tea, coffee, and informal networking with the Halo team and other attendees.

10:30 - 11:00

Opening Keynote: Vision & Growth

Halo’s strategic direction and highlights from the past year

11:00 - 11:15

Halo University

From foundations to advanced admin certification: how training is evolving for customers and partners.

11:15 - 11:45

Networking Break

Refreshments, and time to connect.

11:45 - 13:00

Morning Sessions (Choose your track)

  1. ITSM & ESM in Action
    Real-world use cases, product updates, and practical applications.
  2. Delivering Measurable Value with Halo
    How partners are driving outcomes and ROI.
  1. Streamlined discovery for a better service data model
    Streamlining discovery and populating your CMDB for automating your service delivery
  2. Halo Expert Bar (Drop-in Session)
    Sit down with a Halo expert to explore your setup, get advice, and identify opportunities for improvement.

13:00 - 14:00

Lunch & Entertainment

Food, games, and a chance to recharge.

14:00 - 15:15

Afternoon Sessions (Choose your track)

  1. AI in Halo: Real-World Applications
    Practical use cases and how AI is driving efficiency today.
  2. Partner Success Stories
    Real Implementations That Deliver
  3. Building a Better CMDB
    From discovering configuration data to leveraging them for service automations.
  4. HaloCSM: Powering Customer Success
    Leveraging HaloCSM to improve engagement, retention, and growth.

15:15 - 15:45

Afternoon Break

Tea, coffee, and informal discussions with peers and the Halo team.

15:45 - 16:00

AI Strategy & Future Vision

An exclusive session exploring how AI will shape the Halo platform, including upcoming capabilities, long-term vision, and how AI will transform service management.

16:00 - 16:15

Platform Vision & Future Roadmap

An overview of Halo’s strategic direction as a platform and company, covering future plans, innovation priorities, and how the product will evolve moving forward.

16:15 - 16:30

Community Award Ceremony

A celebratory ceremony to recognise and thank the most active and impactful members of the Halo community.

16:30 - 17:00

Wind Down & Refresh

Wrap up the day with networking, and entertainment.

How to sign up

If you are a HaloITSM customer and have not received an email invitation, please get in touch with your CSM for sign up access.