Dynamic Service Mapping
Virima automates the creation of service maps, illustrating the relationships and dependencies between various IT components. This visualization aids in understanding how different assets support business services, which is crucial for effective change management and incident response. This is presented in a 'ViVID' format within Halo to allow our customers to approach service management in a data-driven manner.
Visual Impact Display (ViVID Diagram)
Virima's ViVID Diagram provides interactive visualisations of the IT infrastructure, overlaying real-time data such as incidents, changes, and vulnerabilities. This feature enhances situational awareness, allowing teams to quickly assess the impact of issues and make informed decisions.
Improve CMDB accuracy through automated asset and dependency discovery
By continuously feeding discovery data into HaloITSM's Configuration Management Database (CMDB), the integration ensures that asset information remains current and accurate. This automation reduces manual effort and minimizes the risk of errors in asset records.
Enabler for undisruptive service delivery
The Integration becomes an enabler to faster and more informed decision-making across service operations, a lower level of risk through visualised relationship and impact mapping, and a strengthened change, incident, and problem management processes