Virima offers a robust integration with HaloITSM, enhancing IT asset management and service mapping capabilities. This collaboration provides enterprises with comprehensive visibility into their IT environments, facilitating proactive management and streamlined operations. By combining Virima’s advanced discovery and visualisation tools with HaloITSM’s service management capabilities, enterprises can achieve a more responsive and efficient IT operations environment. This integration empowers teams to manage configuration items and assets proactively, respond to incidents swiftly, and maintain compliance with greater ease.

By integrating Virima with HaloITSM, Halo users enjoy the full benefit of Virima’s innovative Service Mapping and ViVID experience. Service Mapping provides visual representations of business service dependencies such as infrastructure relationships, application-dependencies, network topologies, and system communications. ViVID completes the service maps with overlays of Halo records such as open incidents and recent or planned changes. ViVID significantly accelerates impact analysis for proposed changes and root cause identification of service disruptions.