PRTG Integration
Integrate PRTG with Halo software to synchronise assets and manage alerts.

Overview

With Halo’s new PRTG Network Monitor integration, stay on top of ITIL Event Management by ingesting alerts from PRTG and creating them as tickets to be actioned in Halo. In addition, synchronise and pull assets from PRTG directly into Halo. Mappings can be configured and enabled to occur on a recurring basis.

Integrate PRTG with ITSM software

Website

Integration Type

Linked Guides / Articles

Integration Features

  • Ingest alerts from PRTG and create them as tickets to be actioned.
  • Import asset information from PRTG to HaloITSM.
  • Import asset information from PRTG to HaloITSM on a scheduled sync.
  • Allow you to control which fields of information from PRTG map onto which HaloITSM asset level fields.