By linking up your Azure Translator with Halo, your customer service agents are able to instantly translate notes from users or other agents into the language that they are currently viewing Halo in. This gives customer service agents seamless multi-lingual communication with their customers, all with just the click of a button!

With minimal configuration time, Azure Translator can be set-up in Halo in minutes!

There are options to choose between translating only plain text (to reduce usage costs), or HTML (to include images and preserve the formatting in the translation). A monthly character limit can also be added here.

The Azure Translator integration can revolutionise global support teams, allowing previously siloed international teams to work collaboratively regardless of geography or language skills