Telephone Systems have certainly come a long way, in a short space of time! 3CX Telephone system integration is usually something most of our competitors would charge you to use, but as with all other functionality in Halo, we include it as standard. Integrate 3CX with your Halo software and start seeing the benefits straight away.
Allowing your agents to see who is calling, with avatars of the users if they have been uploaded, and all the relevant information they could need, in order to provide the very best service.
The screens aren’t just informative, but incredibly useful, and interactive. Add notes of how the call is progressing, add details of the outcome of the call, and much more.