Authentication Methods for Microsoft Integrations
In this guide we will cover: – App Registration Basic Setup – Secret Authentication – Certificate Authentication – Federated Credential Authentication Related Articles: Azure Deltas Microsoft Entra ID Integration Single Sign on (SSO) For Entra/CSP Users and Agents When setting up a Microsoft integration, there are generally a number of different permission types and authentication […]
Okta Integration
In this guide we will cover: – Creating an Application in Okta – Connecting Okta in Halo – Mappings and Configuration – Configuring Okta SSO The Okta integration can be used to map Okta groups to Halo users/agents and their relevant roles, as well as allow them to log in to Halo using their Okta […]
KeyCloak Integration
In this guide we will cover: – Connecting to KeyCloak – User and Agent Mapping Related Guides: SAML 2.0 The KeyCloak integration allows use of SAML to authenticate users and agents. Connecting to KeyCloak Go to the SAML (AD FS) integration within Halo and ensure it is enabled. Click into the module and then click […]
SAML 2.0
In this guide we will cover: – Key Terms – Understanding the Login Flow – Exchanging Metadata – Configuring the IdP – Debugging a SAML Issue This guide aims to help understand Halo's SAML 2.0 integration. This document focuses mainly on versions past 2.104.1 as many new features were added in this version. Some references […]
Single Sign On B2B (SSO) For Entra/CSP Users and Agents
In this guide we will cover: – SSO for Entra ID – SSO for CSP – Remembering Agent/User Logins – Bypass 2FA with SSO Related Guides: Microsoft CSP Integration Microsoft Entra Integration (Formerly: Azure Active Directory) What is Single Sign on B2B? Single sign on B2B allows your agents and users to sign in to […]
Centrify Integration
In this guide we will cover: – Centrify Configuration – Halo Configuration – Advanced Features Centrify Configuration The Centrify integration uses OpenID Connect to allow your users to login to Halo using their Centrify account. To enable this, you must first configure an app record in Centrify. Start by opening the Centrify management portal and […]
ADFS Integration
In this guide we will cover: – Requirements – Adding a Replying Party Trust – Creating Claim Rules – Adjusting the Trust Settings – Configuring Halo Requirements To use ADFS to log in to your Halo instance, you need the following components: An Active Directory instance where all users have an email address attribute. A […]
Active Directory Integration (LDAP)
In this guide we will cover: – Adding a New Connection – Fields – Child Domains Halo allows you to configure, import from, and sync with an LDAP directory (such as Active Directory). This is mainly used to easily keep your user and/or agent list up to date with the users in Active Directory. Adding […]
Google Workspace Integration
In this guide we will cover: – Configuring Google Workspace – Site/Agent Mappings – Advanced Mappings – New User Onboarding Ticket Creation – Licence Management – Importing Agents and Users – Asset Imports – Halo Integrator – Google Sign-In – Connecting Multiple Google Workspace Accounts (v2.182.1) Configuring Google Workspace To enable the Google Workspace integration, go […]
Azure Deltas
In this guide we will cover: – What is an Azure Delta? – What are the benefits of using Azure Deltas? – How does enabling Azure Deltas impact the functionality of Microsoft Entra ID/CSP? – How to enable Azure Deltas? – What to consider when enabling Azure Deltas? – Using Azure Deltas with the Intune […]
