CORS Policy on Halo API
By default, the CORS policy on all Halo web apps is a wildcard that allows all. To enable a stricter CORS policy to block requests from other origins, follow the below. In appsettings.json in the API and Auth Server add "UseCorsPolicy": true. Also, add "CorsWhiteList" as an array of strings. Enter the hostname of each […]
Redacting Card and Social Security Numbers (SSN)
In this guide we will cover: – Redacting Card Numbers – Redacting Social Security Numbers – Context Aware Redaction Rules Card numbers and Social Security Numbers (SSN) can be redacted from new tickets or actions, either partially or wholly. Redacting Card Numbers In Configuration > Users > General Settings > Data Compliance Settings, a dropdown […]
IP Addresses for Whitelisting
For hosted Halo users your traffic passes through the below IP addresses. This is for API requests as well as SMTP/IMAP/POP connections. UK Addresses to whitelist; 18.134.104.113 18.134.36.210 18.133.135.248 DNS listing for IPs; (add this to sending domain SPF record) d3ukmail.nethelpdesk.com Associated SPF Records spf.uk.halocrm.io spf.uk.haloservicedesk.com spf.uk.halopsa.com spf.uk.haloitsm.com USA/Americas Addresses to whitelist: 52.200.167.248 3.225.188.37 50.19.232.234 […]