Email Configuration (High Level)
In this guide we will cover: – How to change the Email start tag – Message Groups – Mailbox Overrides – Email Signatures Associated administrator guide: Email (General Settings) Email Start Tag When you begin using Halo, you will notice that within Configuration > Email > General Settings, there is an option to edit the […]
Azure Mail Integration (Webhook Method Included)
This is a legacy guide – we recommend using our guide 'Office 365/Azure Mailbox Setup' for the most comprehensive and up to date setup information. This video covers the Mailbox Setup for Email Processing via Webhooks (Read the guide for full setup and how to configure error notifications per agent). In this guide we […]