Chat Profiles
Configuration > Chat > Chat Profiles Guide: Live Chat Functionality/Bot Flow Details Field Type Description Name Free Text This is the name of the Chat Profile as it will appear elsewhere throughout the system. Access Single Select The choice made here will determine which Users are able to use this Chat Profile. You may choose […]
Chat
Configuration > Chat Guide: Live Chat Functionality/Bot Flow User Chat Settings Field Type Description Chat profiles Button Opens up the menu for creating and modifying Chat Profiles. These will be intelligent workflows that are able to utilise ChatGPT which your customers will be able to communicate with, and even create tickets through. The menu for […]
