Approval Processes Overview

In this guide we will cover: -What are approval processes and when are they used?  -Creating an Approval Process -Settings against the approval process step -Triggering an Approval Process -Approving  -Overriding Approvals -Delegate approvals -Example Approval Process Associated Administrator Guide: Approval Processes What are approval processes and when are they used?  Approval processes in Halo […]

Software Releases

In this guide we will cover: – What is the Software Releases functionality?  – Configuring Software Releases – Using Software Releases – Logging work for a release (tagging tickets to a release)  – Viewing the changes made within a version – Sending Release emails – Tracking Release Issues and Statistics Associated administrator guide:  Software Releases […]